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Is there an Funraise outage?

Funraise status: Systems Active

Last checked: 5 minutes ago

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Funraise outages and incidents

Outage and incident data over the last 30 days for Funraise.

There have been 0 outages or incidents for Funraise in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Funraise

Outlogger tracks the status of these components for Xero:

Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active
Component Status
Campaign Sites Active
Donation Forms Active
Funraise Platform Active
Payments Active
Payments (Next Gen) Active

Latest Funraise outages and incidents.

View the latest incidents for Funraise and check for official updates:

Updates:

  • Time: March 16, 2020, 5:39 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: March 16, 2020, 4:52 p.m.
    Status: Monitoring
    Update: Our infrastructure provider's engineering team has stabilized the issue. We're currently monitoring.
  • Time: March 16, 2020, 4:35 p.m.
    Status: Identified
    Update: Our infrastructure provider, Heroku, has identified the issue: https://status.heroku.com/incidents/1973 We've noted that the platform appears to be functioning properly but will keep this incident in place until full resolution from our upstream vendor.
  • Time: March 16, 2020, 4:28 p.m.
    Status: Investigating
    Update: We are monitoring potential infrastructure issues caused by an upstream provider

Updates:

  • Time: Aug. 26, 2017, 8:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2017, 9:41 p.m.
    Status: Monitoring
    Update: Donation processing times appear to have returned to normal. We are monitoring the situation.
  • Time: Aug. 25, 2017, 9:04 p.m.
    Status: Identified
    Update: We've identified a potential issue with a 3rd party provider experiencing a minor service outage which appears to be the underlying cause of the latency issues with the Giving Form.
  • Time: Aug. 25, 2017, 7:53 p.m.
    Status: Investigating
    Update: The Funraise Payments Team has noted some latency issues with Giving Form taking a long time to complete certain donations. The actual underlying payments are still being processed even if the form seems to hang for a long time even if the donor closes the form, but we are still investigating the latency issues.

Updates:

  • Time: Aug. 26, 2017, 8:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2017, 9:41 p.m.
    Status: Monitoring
    Update: Donation processing times appear to have returned to normal. We are monitoring the situation.
  • Time: Aug. 25, 2017, 9:04 p.m.
    Status: Identified
    Update: We've identified a potential issue with a 3rd party provider experiencing a minor service outage which appears to be the underlying cause of the latency issues with the Giving Form.
  • Time: Aug. 25, 2017, 7:53 p.m.
    Status: Investigating
    Update: The Funraise Payments Team has noted some latency issues with Giving Form taking a long time to complete certain donations. The actual underlying payments are still being processed even if the form seems to hang for a long time even if the donor closes the form, but we are still investigating the latency issues.

Updates:

  • Time: March 1, 2017, 2:14 a.m.
    Status: Resolved
    Update: AWS Services have returned to normal. Giving Forms and Campaign Sites are available once again.
  • Time: Feb. 28, 2017, 9:36 p.m.
    Status: Monitoring
    Update: Existing Giving Forms and Campaign Sites are operational once again. We're monitoring the ongoing situation with AWS as they restore functionality.
  • Time: Feb. 28, 2017, 6:16 p.m.
    Status: Identified
    Update: Campaign Sites, Giving Forms may be affected by the current Amazon AWS outage that is ongoing. https://status.aws.amazon.com/

Updates:

  • Time: March 1, 2017, 2:14 a.m.
    Status: Resolved
    Update: AWS Services have returned to normal. Giving Forms and Campaign Sites are available once again.
  • Time: Feb. 28, 2017, 9:36 p.m.
    Status: Monitoring
    Update: Existing Giving Forms and Campaign Sites are operational once again. We're monitoring the ongoing situation with AWS as they restore functionality.
  • Time: Feb. 28, 2017, 6:16 p.m.
    Status: Identified
    Update: Campaign Sites, Giving Forms may be affected by the current Amazon AWS outage that is ongoing. https://status.aws.amazon.com/

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Frequently Asked Questions - Funraise

Is there a Funraise outage?
The current status of Funraise is: Systems Active
Where can I find the official status page of Funraise?
The official status page for Funraise is here
How can I get notified if Funraise is down or experiencing an outage?
To get notified of any status changes to Funraise, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Funraise every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Funraise do?
Funraise simplifies nonprofit fundraising with innovative features and tools, making it easier for organizations to raise funds. Empower your nonprofit today.

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