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Is there an Geopointe outage?

Geopointe status: Systems Active

Last checked: 2 minutes ago

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Geopointe outages and incidents

Outage and incident data over the last 30 days for Geopointe.

There have been 0 outages or incidents for Geopointe in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Geopointe

Outlogger tracks the status of these components for Xero:

Assignment Plans Active
Custom Map Layers Active
Data Sets, Data Set Editor, and Map Data Searches Active
Geopointe Setup Active
Live Tracking Active
Mobile Active
Route Planner Active
Routes & Calendar Scheduling Active
Shapes Active
Territory Planner Connector Active
The Geocoder Active
The Map Page Active
Thematic Maps Active
Component Status
Assignment Plans Active
Custom Map Layers Active
Data Sets, Data Set Editor, and Map Data Searches Active
Geopointe Setup Active
Live Tracking Active
Mobile Active
Route Planner Active
Routes & Calendar Scheduling Active
Shapes Active
Territory Planner Connector Active
The Geocoder Active
The Map Page Active
Thematic Maps Active

Latest Geopointe outages and incidents.

View the latest incidents for Geopointe and check for official updates:

Updates:

  • Time: May 21, 2024, 1 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 14, 2024, 8:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 13, 2024, 5:50 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 13, 2024, 4:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the execution of Assignment Plans with release 33.11.

Updates:

  • Time: April 30, 2024, 5:23 p.m.
    Status: Resolved
    Update: Fix has been pushed to customers to take into account instances where Salesforce objects do not require an OwnerId field.

Updates:

  • Time: April 25, 2024, 9:31 p.m.
    Status: Resolved
    Update: The intermittent issue has been resolved around the shape type drop-down not populating available libraries, preventing users from creating new shapes.

Updates:

  • Time: March 11, 2024, 9:19 p.m.
    Status: Postmortem
    Update: We noticed an issue with our cloud server instance where it was not sending any data. We noticed an issue with real time live tracking partner where they were having issues on their side. We are leaning towards the issue that we had with real-time live tracking partner, cause a corruption in our instance that was unaccounted for and left our instance in a corrupted state. When we tried to restart our app servers, which is a usual solution to issues like this, we were unable to get the app server to update and were in a hanging state waiting for AWS to respond. We have since updated our Cloud server configuration so that this issue does not happen again, as well as updating our alarming system to be updated in situations like this one. No data was lost in this during the incident.
  • Time: March 11, 2024, 9:17 p.m.
    Status: Resolved
    Update: issue with our real-time live tracking partner, a geopointe live tracking dependency caused an issue with daily summary sync. Reported sync issue from 3/8 -3/11

Updates:

  • Time: Feb. 19, 2024, 5:21 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Feb. 19, 2024, 3:10 p.m.
    Status: Investigating
    Update: We are currently investigating this issue

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Frequently Asked Questions - Geopointe

Is there a Geopointe outage?
The current status of Geopointe is: Systems Active
Where can I find the official status page of Geopointe?
The official status page for Geopointe is here
How can I get notified if Geopointe is down or experiencing an outage?
To get notified of any status changes to Geopointe, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Geopointe every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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