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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 5 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: March 18, 2022, 8:48 p.m.
    Status: Resolved
    Update: Due to the issue reported today at 13:17, any messages you’ve been sent on Twitter will not have been processed by Gnatta. This is now resolved, so please respond to any customers that have messaged you between 13:17 and now. All Twitter messages will be processed as normal from now on.
  • Time: March 18, 2022, 7:54 p.m.
    Status: Investigating
    Update: We've received further reports that users are having issues with Twitter in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: March 18, 2022, 8:48 p.m.
    Status: Resolved
    Update: Due to the issue reported today at 13:17, any messages you’ve been sent on Twitter will not have been processed by Gnatta. This is now resolved, so please respond to any customers that have messaged you between 13:17 and now. All Twitter messages will be processed as normal from now on.
  • Time: March 18, 2022, 7:54 p.m.
    Status: Investigating
    Update: We've received further reports that users are having issues with Twitter in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: March 18, 2022, 1:17 p.m.
    Status: Resolved
    Update: We've now resolved these issues with Twitter messages in Gnatta. We apologise again for any inconvenience this caused and thank you for your cooperation.
  • Time: March 18, 2022, 12:26 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to make sure that the behavior has improved. We've also identified an issue with inbound attachments which we're currently working on resolving.
  • Time: March 18, 2022, 11:55 a.m.
    Status: Identified
    Update: Our teams are aware of this and are working to implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible. Apologies for any inconvenience this has caused.
  • Time: March 18, 2022, 11:36 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues sending Twitter messages in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: March 18, 2022, 1:17 p.m.
    Status: Resolved
    Update: We've now resolved these issues with Twitter messages in Gnatta. We apologise again for any inconvenience this caused and thank you for your cooperation.
  • Time: March 18, 2022, 12:26 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to make sure that the behavior has improved. We've also identified an issue with inbound attachments which we're currently working on resolving.
  • Time: March 18, 2022, 11:55 a.m.
    Status: Identified
    Update: Our teams are aware of this and are working to implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible. Apologies for any inconvenience this has caused.
  • Time: March 18, 2022, 11:36 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues sending Twitter messages in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: Feb. 25, 2022, 8:14 a.m.
    Status: Resolved
    Update: We've received reports of users having difficulty logging into the system this morning. If you're experiencing similar issues, we'd recommend clearing any cached data/cookies from your browser and attempting to log in again. Please reach out if you have any further questions.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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