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Is there an GoFormz outage?

GoFormz status: Systems Active

Last checked: 5 minutes ago

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GoFormz outages and incidents

Outage and incident data over the last 30 days for GoFormz.

There have been 0 outages or incidents for GoFormz in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoFormz

Outlogger tracks the status of these components for Xero:

API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Andoird App Active
iOS App Active
Windows App Active
Component Status
API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Active
Andoird App Active
iOS App Active
Windows App Active

Latest GoFormz outages and incidents.

View the latest incidents for GoFormz and check for official updates:

Updates:

  • Time: April 24, 2020, 11:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2020, 11:32 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 24, 2020, 5:12 p.m.
    Status: Monitoring
    Update: At approximately 5:00 am PST, GoFormz experienced a temporary outage that prevented access to the GoFormz website and sync services within the GoFormz application. This outage was due to a delay in the renewal process of an authentication certificate, which has now been successfully resolved. The service disruption lasted approximately four hours. We sincerely apologize for any inconvenience.
  • Time: April 24, 2020, 1:02 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 24, 2020, 12:58 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 24, 2020, 11:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2020, 11:32 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 24, 2020, 5:12 p.m.
    Status: Monitoring
    Update: At approximately 5:00 am PST, GoFormz experienced a temporary outage that prevented access to the GoFormz website and sync services within the GoFormz application. This outage was due to a delay in the renewal process of an authentication certificate, which has now been successfully resolved. The service disruption lasted approximately four hours. We sincerely apologize for any inconvenience.
  • Time: April 24, 2020, 1:02 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 24, 2020, 12:58 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 17, 2020, 10:57 p.m.
    Status: Postmortem
    Update: Essential components of the GoFormz platform became unresponsive on Friday 12:25pm Pacific Time due to a corrupt configuration change in our Authentication service. After identifying the underlying issue, GoFormz engineering rolled back the change and restarted impacted services. Upon service recovery GoFormz’s primary authentication database required upscaling to recover completely. All GoFormz services have returned to normal levels as of 1:20pm Pacific Time. GoFormz engineering will be reviewing and adjusting these configuration change procedures to mitigate future occurrences.
  • Time: April 17, 2020, 10:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2020, 8:36 p.m.
    Status: Monitoring
    Update: We have identified the issue and implemented a fix. As of approximately 1:20 PM PDT, GoFormz services have returned to normal functionality. We are continuing the closely monitor this issue.
  • Time: April 17, 2020, 8:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 17, 2020, 7:44 p.m.
    Status: Investigating
    Update: GoFormz is currently experiencing degraded performance. This primarily affects accounts using the GoFormz Workflow or API, and users not already logged into a GoFormz account through the mobile or web app.

Updates:

  • Time: April 17, 2020, 10:57 p.m.
    Status: Postmortem
    Update: Essential components of the GoFormz platform became unresponsive on Friday 12:25pm Pacific Time due to a corrupt configuration change in our Authentication service. After identifying the underlying issue, GoFormz engineering rolled back the change and restarted impacted services. Upon service recovery GoFormz’s primary authentication database required upscaling to recover completely. All GoFormz services have returned to normal levels as of 1:20pm Pacific Time. GoFormz engineering will be reviewing and adjusting these configuration change procedures to mitigate future occurrences.
  • Time: April 17, 2020, 10:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2020, 8:36 p.m.
    Status: Monitoring
    Update: We have identified the issue and implemented a fix. As of approximately 1:20 PM PDT, GoFormz services have returned to normal functionality. We are continuing the closely monitor this issue.
  • Time: April 17, 2020, 8:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 17, 2020, 7:44 p.m.
    Status: Investigating
    Update: GoFormz is currently experiencing degraded performance. This primarily affects accounts using the GoFormz Workflow or API, and users not already logged into a GoFormz account through the mobile or web app.

Updates:

  • Time: Feb. 27, 2020, 5:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 26, 2020, 11:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 26, 2020, 11:55 p.m.
    Status: Monitoring
    Update: GoFormz's Public API services have returned to normal operation. We will continue to monitor our API services throughout evening (PST) and update this incident as status changes.
  • Time: Feb. 26, 2020, 10:38 p.m.
    Status: Investigating
    Update: GoFormz's Public API is experiencing degraded performance with multiple end points. After up scaling and restarting API services, errors continue to persist. GoFormz engineering is performing troubleshooting procedures to mitigate the issues. We will provide an update as soon as possible.

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Frequently Asked Questions - GoFormz

Is there a GoFormz outage?
The current status of GoFormz is: Systems Active
Where can I find the official status page of GoFormz?
The official status page for GoFormz is here
How can I get notified if GoFormz is down or experiencing an outage?
To get notified of any status changes to GoFormz, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoFormz every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoFormz do?
The GoFormz platform enables users to complete forms on mobile devices and computers, including offline. Forms can be customized to match existing paper forms and capture various data types. Free account available.

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