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Is there an GoFormz outage?

GoFormz status: Systems Active

Last checked: 9 minutes ago

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GoFormz outages and incidents

Outage and incident data over the last 30 days for GoFormz.

There have been 0 outages or incidents for GoFormz in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoFormz

Outlogger tracks the status of these components for Xero:

API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Andoird App Active
iOS App Active
Windows App Active
Component Status
API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Active
Andoird App Active
iOS App Active
Windows App Active

Latest GoFormz outages and incidents.

View the latest incidents for GoFormz and check for official updates:

Updates:

  • Time: Dec. 16, 2020, 3:25 p.m.
    Status: Resolved
    Update: This issue has been resolved as of Dec 15, 2020 17:24 PST. Please see the below statement from SendGrid (https://status.sendgrid.com/incidents/q8z2lk11r24g) "We have received confirmation from our third party that this issue has been resolved. Users can now reattempt mail sends to domains with Google mx records. Please note some users may continue to see impacted mails listed as suppressed. Our engineers will be continuing to focus efforts on correcting this as soon as possible. We sincerely apologize for the inconvenience and thank you for your patience"
  • Time: Dec. 15, 2020, 10:06 p.m.
    Status: Identified
    Update: The GoFormz email delivery provider, SendGrid, is currently experiencing an issue when delivering emails to some Google domains. Please see the below update from the SendGrid Status page. SendGrid Status Page - Dec 15, 13:44 PST - https://status.sendgrid.com/ "Due to a third party incident starting around 12PM MT, users sending mail to domains with Google mx records may experience an increased number of bounces due to the response code that is being returned. Our engineers have identified the issue and are working towards mitigating the impact. We will provide updates as they become available. Thank you for your patience.

Updates:

  • Time: Dec. 16, 2020, 3:25 p.m.
    Status: Resolved
    Update: This issue has been resolved as of Dec 15, 2020 17:24 PST. Please see the below statement from SendGrid (https://status.sendgrid.com/incidents/q8z2lk11r24g) "We have received confirmation from our third party that this issue has been resolved. Users can now reattempt mail sends to domains with Google mx records. Please note some users may continue to see impacted mails listed as suppressed. Our engineers will be continuing to focus efforts on correcting this as soon as possible. We sincerely apologize for the inconvenience and thank you for your patience"
  • Time: Dec. 15, 2020, 10:06 p.m.
    Status: Identified
    Update: The GoFormz email delivery provider, SendGrid, is currently experiencing an issue when delivering emails to some Google domains. Please see the below update from the SendGrid Status page. SendGrid Status Page - Dec 15, 13:44 PST - https://status.sendgrid.com/ "Due to a third party incident starting around 12PM MT, users sending mail to domains with Google mx records may experience an increased number of bounces due to the response code that is being returned. Our engineers have identified the issue and are working towards mitigating the impact. We will provide updates as they become available. Thank you for your patience.

Updates:

  • Time: Dec. 3, 2020, 6:50 p.m.
    Status: Resolved
    Update: Starting at approximately 9 pm PST on Wednesday, December 2nd, a corrupt Azure instance within the GoFormz Gateway service began causing isolated degraded performance in the GoFormz Web App and Mobile Sync performance. After standard recovery operations did not immediately resolve the issue, GoFormz Engineering implemented startup configuration changes that returned the service to normal operations. As mitigation steps, GoFormz has verified service startup configurations, are adding additional monitoring, and investigating Azure instance instability with Microsoft Azure support.
  • Time: Dec. 3, 2020, 6:50 p.m.
    Status: Resolved
    Update: Starting at approximately 9 pm PST on Wednesday, December 2nd, a corrupt Azure instance within the GoFormz Gateway service began causing isolated degraded performance in the GoFormz Web App and Mobile Sync performance. After standard recovery operations did not immediately resolve the issue, GoFormz Engineering implemented startup configuration changes that returned the service to normal operations. As mitigation steps, GoFormz has verified service startup configurations, are adding additional monitoring, and investigating Azure instance instability with Microsoft Azure support.
  • Time: Dec. 3, 2020, 4:16 p.m.
    Status: Monitoring
    Update: GoFormz Engineering has identified the cause of this issue and implemented a fix. We are continuing to monitor all services.
  • Time: Dec. 3, 2020, 4:16 p.m.
    Status: Monitoring
    Update: GoFormz Engineering has identified the cause of this issue and implemented a fix. We are continuing to monitor all services.
  • Time: Dec. 3, 2020, 3:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 3, 2020, 3:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 3, 2020, 3:12 p.m.
    Status: Investigating
    Update: GoFormz Engineering is investigating a partial outage of the GoFormz Web App affecting areas including some Template editing actions, access to the Workflow page, and Users & Groups actions.
  • Time: Dec. 3, 2020, 3:12 p.m.
    Status: Investigating
    Update: GoFormz Engineering is investigating a partial outage of the GoFormz Web App affecting areas including some Template editing actions, access to the Workflow page, and Users & Groups actions.

Updates:

  • Time: Nov. 12, 2020, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2020, 8:08 p.m.
    Status: Monitoring
    Update: At approximately 10:30 am PST, GoFormz Engineering identified the cause of this issue and executed measures to return Automated Workflow performance to operational. We are continuing to monitor this service.
  • Time: Nov. 10, 2020, 5:24 p.m.
    Status: Investigating
    Update: GoFormz Engineering is currently investigating an issue causing degraded performance in automated workflow execution.

Updates:

  • Time: Nov. 12, 2020, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2020, 8:08 p.m.
    Status: Monitoring
    Update: At approximately 10:30 am PST, GoFormz Engineering identified the cause of this issue and executed measures to return Automated Workflow performance to operational. We are continuing to monitor this service.
  • Time: Nov. 10, 2020, 5:24 p.m.
    Status: Investigating
    Update: GoFormz Engineering is currently investigating an issue causing degraded performance in automated workflow execution.

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Frequently Asked Questions - GoFormz

Is there a GoFormz outage?
The current status of GoFormz is: Systems Active
Where can I find the official status page of GoFormz?
The official status page for GoFormz is here
How can I get notified if GoFormz is down or experiencing an outage?
To get notified of any status changes to GoFormz, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoFormz every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoFormz do?
The GoFormz platform enables users to complete forms on mobile devices and computers, including offline. Forms can be customized to match existing paper forms and capture various data types. Free account available.

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