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Is there an Charles River for Private Markets outage?

Charles River for Private Markets status: Systems Active

Last checked: 9 minutes ago

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Charles River for Private Markets outages and incidents

Outage and incident data over the last 30 days for Charles River for Private Markets.

There have been 0 outages or incidents for Charles River for Private Markets in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Charles River for Private Markets

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active
Component Status
Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active

Latest Charles River for Private Markets outages and incidents.

View the latest incidents for Charles River for Private Markets and check for official updates:

Updates:

  • Time: Oct. 28, 2022, 12:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 27, 2022, 10:47 p.m.
    Status: Monitoring
    Update: Legacy analytics services for all client production environments have been restored. The teams will continue monitoring the services.
  • Time: Oct. 27, 2022, 4:17 p.m.
    Status: Identified
    Update: We are working with our 3rd party provider to resolve an issue related to an outage of our legacy analytics offering. At this time we are aware of regional infrastructure outages that have impacted our 3rd party vendor. This is a partial outage and is impacting a limited number of clients at this time. We will continue to update clients and resolution timings as we investigate with our 3rd party provider.

Updates:

  • Time: July 27, 2022, 3 p.m.
    Status: Resolved
    Update: Mercatus is aware of a Power BI outage in the US West region. The issue is reported as resolved by our infrastructure partner, but users may still notice intermittent performance issues as services return.

Updates:

  • Time: July 27, 2022, 3 p.m.
    Status: Resolved
    Update: Mercatus is aware of a Power BI outage in the US West region. The issue is reported as resolved by our infrastructure partner, but users may still notice intermittent performance issues as services return.

Updates:

  • Time: April 26, 2022, 11:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2022, 1:20 p.m.
    Status: Identified
    Update: We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.

Updates:

  • Time: April 26, 2022, 11:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2022, 1:20 p.m.
    Status: Identified
    Update: We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.

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Frequently Asked Questions - Charles River for Private Markets

Is there a Charles River for Private Markets outage?
The current status of Charles River for Private Markets is: Systems Active
Where can I find the official status page of Charles River for Private Markets?
The official status page for Charles River for Private Markets is here
How can I get notified if Charles River for Private Markets is down or experiencing an outage?
To get notified of any status changes to Charles River for Private Markets, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Charles River for Private Markets every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here