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Is there an Gravyty outage?

Gravyty status: Systems Active

Last checked: 9 minutes ago

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Gravyty outages and incidents

Outage and incident data over the last 30 days for Gravyty.

There have been 3 outages or incidents for Gravyty in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gravyty

Outlogger tracks the status of these components for Xero:

Braintree API - APEC Region Active
Braintree API - CA Region Active
Braintree API - EU Region Active
Braintree API - PayPal Active
Braintree API - US Region Active
Spreedly API Active
Stripe API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
APAC Region - ec2-ap-southeast-2 Active
APAC Region - eks-ap-southeast-2 Active
APAC Region - elasticache-ap-southeast-2 Active
APAC Region - elasticbeanstalk-ap-southeast-2 Active
CA Region - ec2-ca-central-1 Active
CA Region - eks-ca-central-1 Active
CA Region - elasticache-ca-central-1 Active
CA Region - elasticbeanstalk-ca-central-1 Active
EU Region - ec2-eu-central-1 Active
EU Region - eks-eu-central-1 Active
EU Region - elasticache-eu-central-1 Active
EU Region - elasticbeanstalk-eu-central-1 Active
US Region - ec2-us-east-1 Active
US Region - eks-us-east-1 Active
US Region - elasticache-us-east-1 Active
US Region - elasticbeanstalk-us-east-1 Active
Google API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Twilio MMS Active
Twilio SMS Active
Web App & Database - CA Region Active
Web App & Database - US Region Active
Web App & Database - US Region Active
Email Systems Active
Google Analytics Active
SendGrid API v2 Active
Data Loads & Writebacks - All Other CRMs Active
Data Loads & Writebacks - Raiser's Edge NXT Active
Data Loads & Writebacks - Salesforce Active
Email Integration - Nylas API Active
FTP Site - HostedFTP Active
Raise Prompts Active
Raise Prompts - CA Region Active
Web App & Database - CA Region Active
Web App & Database - US Region Active
Component Status
Active
Braintree API - APEC Region Active
Braintree API - CA Region Active
Braintree API - EU Region Active
Braintree API - PayPal Active
Braintree API - US Region Active
Spreedly API Active
Stripe API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Active
APAC Region - ec2-ap-southeast-2 Active
APAC Region - eks-ap-southeast-2 Active
APAC Region - elasticache-ap-southeast-2 Active
APAC Region - elasticbeanstalk-ap-southeast-2 Active
CA Region - ec2-ca-central-1 Active
CA Region - eks-ca-central-1 Active
CA Region - elasticache-ca-central-1 Active
CA Region - elasticbeanstalk-ca-central-1 Active
EU Region - ec2-eu-central-1 Active
EU Region - eks-eu-central-1 Active
EU Region - elasticache-eu-central-1 Active
EU Region - elasticbeanstalk-eu-central-1 Active
US Region - ec2-us-east-1 Active
US Region - eks-us-east-1 Active
US Region - elasticache-us-east-1 Active
US Region - elasticbeanstalk-us-east-1 Active
Active
Google API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Active
Twilio MMS Active
Twilio SMS Active
Web App & Database - CA Region Active
Web App & Database - US Region Active
Active
Web App & Database - US Region Active
Active
Email Systems Active
Google Analytics Active
SendGrid API v2 Active
Active
Data Loads & Writebacks - All Other CRMs Active
Data Loads & Writebacks - Raiser's Edge NXT Active
Data Loads & Writebacks - Salesforce Active
Email Integration - Nylas API Active
FTP Site - HostedFTP Active
Raise Prompts Active
Raise Prompts - CA Region Active
Web App & Database - CA Region Active
Web App & Database - US Region Active

Latest Gravyty outages and incidents.

View the latest incidents for Gravyty and check for official updates:

Updates:

  • Time: Nov. 15, 2024, 5:11 p.m.
    Status: Resolved
    Update: This is an update to the informational notice regarding the recent Salesforce service disruption. Salesforce has restored their services as of 15:22 UTC, and any Gravyty platforms previously impacted should now be functioning as expected. Salesforce has confirmed that core services have been restored and will conduct a full investigation into the technical trigger, underlying cause, and preventive measures to avoid similar disruptions in the future. You can view Salesforce's resolved incident report <a href="https://status.salesforce.com/incidents/13457">here</a>. Thank you.
  • Time: Nov. 15, 2024, 1:02 p.m.
    Status: Monitoring
    Update: This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on <a href="https://status.salesforce.com/">Salesforce's status site</a>. <a href="https://status.salesforce.com/incidents/13457">Click here</a> to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected. The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services. Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services. <hr/> <b>Advance</b>: No expected impact. <b>PeerPal</b>: No expected impact. <b>Graduway</b>: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce. <b>Gratavid</b>: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce: - Delays to New Gift Added triggers - Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs <b>Raise</b>: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce: - Delays in data loading - Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce - Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce <hr/> For updates on the service disruption and expected resolution time, please see Salesforce's incident report <a href="https://status.salesforce.com/incidents/13457">here</a>.

Updates:

  • Time: Nov. 12, 2024, 3:33 p.m.
    Status: Resolved
    Update: Performance has held steady since implementation of the fix and services have been restored, so we are considering this issue resolved. If you have any questions about status in the future, you can always get updates at this page. Thank you.
  • Time: Nov. 12, 2024, 3:22 p.m.
    Status: Monitoring
    Update: A fix for the issue has been implemented and we are seeing significantly increased responsiveness from the Raise Web App. Our team is continuing to monitor the performance of the fix before considering the issue resolved. Please continue to refer to this page for updates.
  • Time: Nov. 12, 2024, 2:47 p.m.
    Status: Investigating
    Update: We have identified an issue impacting some users of the Raise Web App in the US region. Our engineers are currently working to diagnose the cause of the issue so they can resolve it as quickly as possible. Please continue to refer to this page for updates.

Updates:

  • Time: Nov. 5, 2024, 2:50 p.m.
    Status: Resolved
    Update: An issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery is now confirmed to be resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
  • Time: Nov. 4, 2024, 7:42 p.m.
    Status: Monitoring
    Update: An issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery is now resolved and services have been restored. Our engineers are also actively monitoring this. If you have any questions about status in the future, you can always get updates at this page. Thank you.
  • Time: Nov. 4, 2024, 6:17 p.m.
    Status: Identified
    Update: We have identified an issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery, and our engineers are actively working towards a resolution. If you have any questions about the status of this issue, please subscribe to this page for updates. Thank you.

Updates:

  • Time: Oct. 16, 2024, 12:25 p.m.
    Status: Resolved
    Update: An issue impacting First Draft prompt delivery in the Canadian region is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
  • Time: Oct. 16, 2024, 11:42 a.m.
    Status: Identified
    Update: Our engineering team has identified an issue causing delays in First Draft prompt delivery in the Canadian region. We are currently at work getting this back up and running for you as quickly as possible. Please subscribe to this incident for further updates, or follow along on this page.

Updates:

  • Time: Oct. 9, 2024, 8:47 p.m.
    Status: Resolved
    Update: An issue impacting First Draft prompt delivery in the Canadian region is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
  • Time: Oct. 9, 2024, 4:29 p.m.
    Status: Identified
    Update: Our engineering team is continuing to work towards a resolution. Please subscribe to this incident for further updates, or follow along on this page.
  • Time: Oct. 9, 2024, 1:41 p.m.
    Status: Identified
    Update: Our engineering team is continuing to work towards a resolution. Please subscribe to this incident for further updates, or follow along on this page.
  • Time: Oct. 9, 2024, 12:48 p.m.
    Status: Identified
    Update: Our engineering team has identified an issue with First Draft prompt delivery in the Canadian region. We are currently at work getting this back up and running for you as quickly as possible. Please subscribe to this incident for further updates, or follow along on this page.

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Frequently Asked Questions - Gravyty

Is there a Gravyty outage?
The current status of Gravyty is: Systems Active
Where can I find the official status page of Gravyty?
The official status page for Gravyty is here
How can I get notified if Gravyty is down or experiencing an outage?
To get notified of any status changes to Gravyty, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gravyty every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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