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Is there an Groove outage?

Groove status: Systems Active

Last checked: 8 minutes ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: Jan. 28, 2019, 2:40 p.m.
    Status: Resolved
    Update: The issue has been resolved and we're back to being fully operational.
  • Time: Jan. 28, 2019, 2:40 p.m.
    Status: Investigating
    Update: We've had a small connectivity issue which affected a portion of the customers using the Inbox product. A fix is on its way.

Updates:

  • Time: Jan. 16, 2019, 1:52 p.m.
    Status: Resolved
    Update: We've managed to bring back access to affected customers. We're very sorry about the inconvenience, all customers should now have full access to Groove!
  • Time: Jan. 16, 2019, 1:51 p.m.
    Status: Identified
    Update: We've identified the issue and we're working towards the solution.
  • Time: Jan. 16, 2019, 1:50 p.m.
    Status: Investigating
    Update: We've detected an issue which is preventing a portion of customers from accessing Groove app, API as well the knowledge bases. We're investigating to find the source.

Updates:

  • Time: Jan. 16, 2019, 1:52 p.m.
    Status: Resolved
    Update: We've managed to bring back access to affected customers. We're very sorry about the inconvenience, all customers should now have full access to Groove!
  • Time: Jan. 16, 2019, 1:51 p.m.
    Status: Identified
    Update: We've identified the issue and we're working towards the solution.
  • Time: Jan. 16, 2019, 1:50 p.m.
    Status: Investigating
    Update: We've detected an issue which is preventing a portion of customers from accessing Groove app, API as well the knowledge bases. We're investigating to find the source.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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