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Is there an Handshake outage?

Handshake status: Systems Active

Last checked: 10 minutes ago

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Handshake outages and incidents

Outage and incident data over the last 30 days for Handshake.

There have been 1 outages or incidents for Handshake in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Handshake

Outlogger tracks the status of these components for Xero:

Handshake for EDU Partners - EU Active
Handshake for Employers - EU Active
Handshake for Students - EU Active
Importer - EU Active
Insights Reporting - EU Active
Handshake for EDU Partners - US Active
Handshake for Employers - US Active
Handshake for Students - US Active
Importer - US Active
Insights Reporting - US Active
Component Status
Active
Handshake for EDU Partners - EU Active
Handshake for Employers - EU Active
Handshake for Students - EU Active
Importer - EU Active
Insights Reporting - EU Active
Active
Handshake for EDU Partners - US Active
Handshake for Employers - US Active
Handshake for Students - US Active
Importer - US Active
Insights Reporting - US Active

Latest Handshake outages and incidents.

View the latest incidents for Handshake and check for official updates:

Updates:

  • Time: May 3, 2024, 5:13 p.m.
    Status: Resolved
    Update: Our search index processing infrastructure is running behind which is causing inaccuracies in searches and lookups throughout the product. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: April 3, 2024, 5:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 3, 2024, 4:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 3, 2024, 4:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: March 19, 2024, 2:58 a.m.
    Status: Resolved
    Update: The issue causing delays in search results has now been resolved. Our team will continue to monitor and implement any updates necessary to ensure stability.
  • Time: March 19, 2024, 2:15 a.m.
    Status: Monitoring
    Update: We have implemented a fix to mitigate the issue and are continuing to monitor. Please expect some delays for search related updates until we are fully recovered.
  • Time: March 18, 2024, 10:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 18, 2024, 7:57 p.m.
    Status: Investigating
    Update: We are experiencing delays reflecting new or updated objects (e.g. jobs, events) in search results. Please allow more time for your updates to display in product. Our engineering team is actively investigating the issue.

Updates:

  • Time: Feb. 12, 2024, 7:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2024, 7:22 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 12, 2024, 6 p.m.
    Status: Monitoring
    Update: Emails are sending successfully, though emails may be delayed due to a backlog needing to be delivered. We are continuing to monitor the situation with our email service provider.
  • Time: Feb. 12, 2024, 5:21 p.m.
    Status: Monitoring
    Update: Email send rates have improved, though we continue to see a small percentage of failures. We are continuing to monitor.
  • Time: Feb. 12, 2024, 4:42 p.m.
    Status: Identified
    Update: We are currently experiencing issues sending emails from the Handshake platform due to an incident with an upstream service provider.

Updates:

  • Time: Jan. 26, 2024, 2:26 a.m.
    Status: Resolved
    Update: The incident affecting the home feed of the iOS app has been resolved. Our team will address additional updates necessary to ensure stability.
  • Time: Jan. 26, 2024, 2:12 a.m.
    Status: Monitoring
    Update: The problem on the home feed of the iOS app has been fixed, and we are monitoring the results.
  • Time: Jan. 26, 2024, 2 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We apologize for the inconvenience.
  • Time: Jan. 26, 2024, 1:30 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We apologize for the inconvenience.
  • Time: Jan. 26, 2024, 1:15 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 26, 2024, 1 a.m.
    Status: Identified
    Update: We are experiencing a service outage affecting the home feed of the iOS app. Our team is currently working to restore service. We apologize for any inconvenience.

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Frequently Asked Questions - Handshake

Is there a Handshake outage?
The current status of Handshake is: Systems Active
Where can I find the official status page of Handshake?
The official status page for Handshake is here
How can I get notified if Handshake is down or experiencing an outage?
To get notified of any status changes to Handshake, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Handshake every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Handshake do?
Handshake is a platform for college students to discover career opportunities, internships, and connect with employers hiring at their school.