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Is there an Handshake outage?

Handshake status: Systems Active

Last checked: 2 minutes ago

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Handshake outages and incidents

Outage and incident data over the last 30 days for Handshake.

There have been 1 outages or incidents for Handshake in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Handshake

Outlogger tracks the status of these components for Xero:

Handshake for EDU Partners - EU Active
Handshake for Employers - EU Active
Handshake for Students - EU Active
Importer - EU Active
Insights Reporting - EU Active
Handshake for EDU Partners - US Active
Handshake for Employers - US Active
Handshake for Students - US Active
Importer - US Active
Insights Reporting - US Active
Component Status
Active
Handshake for EDU Partners - EU Active
Handshake for Employers - EU Active
Handshake for Students - EU Active
Importer - EU Active
Insights Reporting - EU Active
Active
Handshake for EDU Partners - US Active
Handshake for Employers - US Active
Handshake for Students - US Active
Importer - US Active
Insights Reporting - US Active

Latest Handshake outages and incidents.

View the latest incidents for Handshake and check for official updates:

Updates:

  • Time: July 26, 2022, 4:29 p.m.
    Status: Resolved
    Update: Mailgun was having an issue which caused links in emails sent by Handshake to fail to redirect. Mailgun has deployed their fix, and this incident is now closed. Email redirection links should be working normally now.

Updates:

  • Time: July 19, 2022, 9:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2022, 9:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are seeing site performance recover. We are continuing to monitor.
  • Time: July 19, 2022, 9:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We are seeing improved performance and will provide additional updates at 3:00PM Pacific.
  • Time: July 19, 2022, 8:50 p.m.
    Status: Investigating
    Update: We are investigating an incident affecting the Handshake website and will provide updates here soon.

Updates:

  • Time: July 20, 2022, 2:42 a.m.
    Status: Resolved
    Update: This issue appears to have been resolved and services are now available. We will continue to monitor the availability of these services to ensure they remain operational.
  • Time: July 20, 2022, 1:03 a.m.
    Status: Identified
    Update: Google Cloud is actively working on mitigation efforts to bring services back online. We are monitoring the status of impacted services and will provide additional updates as they are received from Google.
  • Time: July 19, 2022, 9:38 p.m.
    Status: Identified
    Update: We are continuing to monitor Google updates.
  • Time: July 19, 2022, 6:02 p.m.
    Status: Identified
    Update: Due to Google Cloud issues related to extreme weather, Insights Reporting is currently unavailable. We are monitoring updates from Google and will provide additional updates as they are available.

Updates:

  • Time: June 22, 2022, 10:54 p.m.
    Status: Resolved
    Update: The incident has been resolved. Our team will work to provide additional information and support to affected users.
  • Time: June 22, 2022, 10:46 p.m.
    Status: Monitoring
    Update: A fix for the email links issue has been implemented. Links in the impacted emails should be working again. We continue to monitor results and affected email service.
  • Time: June 22, 2022, 10:35 p.m.
    Status: Identified
    Update: Users are experiencing issues with links within emails. We have identified the issue and are working on a resolution.
  • Time: June 22, 2022, 10:31 p.m.
    Status: Identified
    Update: Users are experiencing issues with new user account email confirmation links. We have identified the issue and are working on a resolution.
  • Time: June 22, 2022, 10:16 p.m.
    Status: Investigating
    Update: Users are experiencing issues with new account creation email links. We are actively investigating the issue.

Updates:

  • Time: June 9, 2022, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 9, 2022, 1:55 p.m.
    Status: Monitoring
    Update: Emails are beginning to send, but still may be delayed.
  • Time: June 9, 2022, 1:41 p.m.
    Status: Identified
    Update: Some emails may have been temporarily delayed in sending due to an issue with our upstream email provider. Our email provider has identified the issue and a fix is being implemented.

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Frequently Asked Questions - Handshake

Is there a Handshake outage?
The current status of Handshake is: Systems Active
Where can I find the official status page of Handshake?
The official status page for Handshake is here
How can I get notified if Handshake is down or experiencing an outage?
To get notified of any status changes to Handshake, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Handshake every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Handshake do?
Handshake is a platform for college students to discover career opportunities, internships, and connect with employers hiring at their school.

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