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Is there an Hivebrite outage?

Hivebrite status: Systems Active

Last checked: 7 minutes ago

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Hivebrite outages and incidents

Outage and incident data over the last 30 days for Hivebrite.

There have been 2 outages or incidents for Hivebrite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Hivebrite

Outlogger tracks the status of these components for Xero:

Switzerland production servers Active
Apac production servers Active
European production servers Active
European sandbox servers Active
US production servers Active
US sandbox servers Active
Component Status
Switzerland production servers Active
Active
Apac production servers Active
Active
European production servers Active
European sandbox servers Active
Active
US production servers Active
US sandbox servers Active

Latest Hivebrite outages and incidents.

View the latest incidents for Hivebrite and check for official updates:

Updates:

  • Time: Nov. 30, 2023, 4:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2023, 2:30 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 30, 2023, 1:12 p.m.
    Status: Monitoring
    Update: The situation is back to normal on production as we rolled back the faulty change. You may face some new latency issues in sandboxes environment. Indeed, we are currently loading a patch and monitoring it closely. Thank you for your patience and support.
  • Time: Nov. 30, 2023, 12:04 p.m.
    Status: Identified
    Update: A latency issue to access our platforms has been discovered and we are working on resolving it. Updates will follow as we work to identify the cause and assess the impact. Thank you for your patience.

Updates:

  • Time: Nov. 8, 2023, 6:03 p.m.
    Status: Resolved
    Update: The incident has been resolved. You should no longer face the issue. Should you face it, please clean your cache and hard refresh your page. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.
  • Time: Nov. 8, 2023, 4:17 p.m.
    Status: Monitoring
    Update: We found a new workaround. If you face this issue, you can clear your browser cache and reload the page. You should now be able to log back to the platform. We will keep you informed once the situation is fully recovered.
  • Time: Nov. 8, 2023, 3:47 p.m.
    Status: Investigating
    Update: We noticed some users can't access our patform when there are using Chrome as a browser. A workaround that seems to work for now is to use a different browser. We are currently investigating the incident for a quick recovery. Updates will follow as we gather more information. Thank you for your patience.

Updates:

  • Time: Nov. 8, 2023, 6:03 p.m.
    Status: Resolved
    Update: The incident has been resolved. You should no longer face the issue. Should you face it, please clean your cache and hard refresh your page. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.
  • Time: Nov. 8, 2023, 4:17 p.m.
    Status: Monitoring
    Update: We found a new workaround. If you face this issue, you can clear your browser cache and reload the page. You should now be able to log back to the platform. We will keep you informed once the situation is fully recovered.
  • Time: Nov. 8, 2023, 3:47 p.m.
    Status: Investigating
    Update: We noticed some users can't access our patform when there are using Chrome as a browser. A workaround that seems to work for now is to use a different browser. We are currently investigating the incident for a quick recovery. Updates will follow as we gather more information. Thank you for your patience.

Updates:

  • Time: Oct. 20, 2023, 3:31 p.m.
    Status: Resolved
    Update: The incident has been resolved. Please reach out to your CSM if you have additional questions.
  • Time: Oct. 20, 2023, 12:27 p.m.
    Status: Monitoring
    Update: We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
  • Time: Oct. 20, 2023, 10:50 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue loading the platform. Our team is working on identifying the cause and assessing the impact. Updates will follow as we gather more information. Clear your browser cache (images and files) to mitigate. Thank you for your patience.

Updates:

  • Time: Oct. 20, 2023, 3:31 p.m.
    Status: Resolved
    Update: The incident has been resolved. Please reach out to your CSM if you have additional questions.
  • Time: Oct. 20, 2023, 12:27 p.m.
    Status: Monitoring
    Update: We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
  • Time: Oct. 20, 2023, 10:50 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue loading the platform. Our team is working on identifying the cause and assessing the impact. Updates will follow as we gather more information. Clear your browser cache (images and files) to mitigate. Thank you for your patience.

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Frequently Asked Questions - Hivebrite

Is there a Hivebrite outage?
The current status of Hivebrite is: Systems Active
Where can I find the official status page of Hivebrite?
The official status page for Hivebrite is here
How can I get notified if Hivebrite is down or experiencing an outage?
To get notified of any status changes to Hivebrite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Hivebrite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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