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Is there an Impexium outage?

Impexium status: Systems Active

Last checked: 2 minutes ago

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Impexium outages and incidents

Outage and incident data over the last 30 days for Impexium.

There have been 0 outages or incidents for Impexium in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Impexium

Outlogger tracks the status of these components for Xero:

API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active
Component Status
API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active

Latest Impexium outages and incidents.

View the latest incidents for Impexium and check for official updates:

Updates:

  • Time: Oct. 19, 2022, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 19, 2022, 4:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 19, 2022, 4:20 p.m.
    Status: Investigating
    Update: When accessing Impexium, you may experience processing delays with Impexium reports and queries. Our team has not yet identified the cause and is actively working on diagnosis and resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by today’s close of business. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].

Updates:

  • Time: Oct. 19, 2022, 2:44 p.m.
    Status: Resolved
    Update: Impexium’s platform performance has returned to normal levels. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Oct. 19, 2022, 2:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 19, 2022, 1:54 p.m.
    Status: Investigating
    Update: When accessing Impexium, you may experience processing delays with Impexium reports and queries. Our team has not yet identified the cause and is actively working on diagnosis and resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by today’s close of business. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].

Updates:

  • Time: Oct. 19, 2022, 2:44 p.m.
    Status: Resolved
    Update: Impexium’s platform performance has returned to normal levels. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Oct. 19, 2022, 2:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 19, 2022, 1:54 p.m.
    Status: Investigating
    Update: When accessing Impexium, you may experience processing delays with Impexium reports and queries. Our team has not yet identified the cause and is actively working on diagnosis and resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by today’s close of business. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].

Updates:

  • Time: Nov. 14, 2022, 12:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2022, 3:30 p.m.
    Status: Identified
    Update: Impexium is aware that certain membership information displayed on the Customer Overview screen is incorrect, however the current membership renewal dates and terms are correct. More specifically, the incorrect data displayed on the Customer Overview screen includes multiple past membership terms. We recognize the past membership terms may create confusion for members and staff, but it is important to note that the underlying data is correct, and this is only a display issue. Furthermore, members are able to renew their current membership. Impexium Development is working around the clock to resolve the display issue. We plan to address the issue in an update on Thursday evening and additional updates throughout the weekend. The updates (patches) will be scheduled during non-working hours to minimize further disruption. Thank you for your patience. If you have any questions regarding this issue, please contact Impexium Customer Support or submit a ticket in the Impexium Support Portal.
  • Time: Oct. 18, 2022, 11:20 a.m.
    Status: Identified
    Update: 2022.02 Release Update: Impexium is aware that certain membership information displayed on the Customer Overview screen is incorrect, however the current membership renewal dates and terms are correct. More specifically, the incorrect data displayed on the Customer Overview screen includes multiple past membership terms. We recognize the past membership terms may create confusion for members and staff, but it is important to note that the underlying data is correct, and this is only a display issue. Furthermore, members are able to renew their current membership. Impexium Development is working around the clock to resolve the display issue. We plan to share an update, including a patch schedule, by 12:00 PM EDT on October 18, 2022. Thank you for your patience during the interim. If you have any questions regarding this issue, please contact Impexium Customer Support or submit a ticket in the Impexium Support Portal.

Updates:

  • Time: Nov. 14, 2022, 12:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2022, 3:30 p.m.
    Status: Identified
    Update: Impexium is aware that certain membership information displayed on the Customer Overview screen is incorrect, however the current membership renewal dates and terms are correct. More specifically, the incorrect data displayed on the Customer Overview screen includes multiple past membership terms. We recognize the past membership terms may create confusion for members and staff, but it is important to note that the underlying data is correct, and this is only a display issue. Furthermore, members are able to renew their current membership. Impexium Development is working around the clock to resolve the display issue. We plan to address the issue in an update on Thursday evening and additional updates throughout the weekend. The updates (patches) will be scheduled during non-working hours to minimize further disruption. Thank you for your patience. If you have any questions regarding this issue, please contact Impexium Customer Support or submit a ticket in the Impexium Support Portal.
  • Time: Oct. 18, 2022, 11:20 a.m.
    Status: Identified
    Update: 2022.02 Release Update: Impexium is aware that certain membership information displayed on the Customer Overview screen is incorrect, however the current membership renewal dates and terms are correct. More specifically, the incorrect data displayed on the Customer Overview screen includes multiple past membership terms. We recognize the past membership terms may create confusion for members and staff, but it is important to note that the underlying data is correct, and this is only a display issue. Furthermore, members are able to renew their current membership. Impexium Development is working around the clock to resolve the display issue. We plan to share an update, including a patch schedule, by 12:00 PM EDT on October 18, 2022. Thank you for your patience during the interim. If you have any questions regarding this issue, please contact Impexium Customer Support or submit a ticket in the Impexium Support Portal.

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Frequently Asked Questions - Impexium

Is there a Impexium outage?
The current status of Impexium is: Systems Active
Where can I find the official status page of Impexium?
The official status page for Impexium is here
How can I get notified if Impexium is down or experiencing an outage?
To get notified of any status changes to Impexium, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Impexium every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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