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Is there an Instructure outage?

Instructure status: Systems Active

Last checked: 7 minutes ago

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Instructure outages and incidents

Outage and incident data over the last 30 days for Instructure.

There have been 5 outages or incidents for Instructure in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Instructure

Outlogger tracks the status of these components for Xero:

Impact Active
Instructure Active
Learn Platform Active
ap-southeast-1 Active
ap-southeast-2 Active
ca-central-1 Active
eu-central-1 Active
eu-west-1 Active
us-east-1 Active
us-west-2 Active
Canvas Catalog Active
Canvas Commons Active
Canvas Credentials Active
Canvas Data 2 Active
Canvas LMS Active
Canvas Mobile Active
Canvas Studio Active
Student ePortfolios Active
Student Pathways Active
Elevate Data Hub Active
Elevate Data Quality Active
Elevate Data Sync Active
Elevate K-12 Analytics Active
Elevate Standards Alignment Active
Item Bank Active
Mastery Connect Active
Online Testing Active
Support: Phones/Chat Active
Support: Webform/email Active
Component Status
Impact Active
Instructure Active
Learn Platform Active
Active
ap-southeast-1 Active
ap-southeast-2 Active
ca-central-1 Active
eu-central-1 Active
eu-west-1 Active
us-east-1 Active
us-west-2 Active
Active
Canvas Catalog Active
Canvas Commons Active
Canvas Credentials Active
Canvas Data 2 Active
Canvas LMS Active
Canvas Mobile Active
Canvas Studio Active
Student ePortfolios Active
Student Pathways Active
Active
Elevate Data Hub Active
Elevate Data Quality Active
Elevate Data Sync Active
Elevate K-12 Analytics Active
Elevate Standards Alignment Active
Active
Item Bank Active
Mastery Connect Active
Online Testing Active
Active
Support: Phones/Chat Active
Support: Webform/email Active

Latest Instructure outages and incidents.

View the latest incidents for Instructure and check for official updates:

Updates:

  • Time: May 8, 2024, 8:02 a.m.
    Status: Resolved
    Update: Maintenance is now finished, and our chat function is available again. Thank you for your patience.
  • Time: May 8, 2024, 7:45 a.m.
    Status: Investigating
    Update: Salesforce maintenance - our chat function is currently unavailable. Our phone system is operational. Thank you for your patience during the maintenance.

Updates:

  • Time: May 7, 2024, 4:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 7, 2024, 4:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 7, 2024, 4:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: April 25, 2024, 3:59 p.m.
    Status: Resolved
    Update: CD2 users table has some missing records because data is incorrect in Canvas and needed to be fixed. This has been corrected and Canvas Data is functioning normally again.

Updates:

  • Time: April 20, 2024, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2024, 8:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 20, 2024, 6:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 20, 2024, 6:42 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 22, 2024, 3:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2024, 3:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

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Frequently Asked Questions - Instructure

Is there a Instructure outage?
The current status of Instructure is: Systems Active
Where can I find the official status page of Instructure?
The official status page for Instructure is here
How can I get notified if Instructure is down or experiencing an outage?
To get notified of any status changes to Instructure, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Instructure every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Instructure do?
Instructure offers Canvas LMS, an educational software used globally by schools and universities. Discover the benefits of the Instructure learning platform.

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