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Is there an Instructure outage?

Instructure status: Systems Active

Last checked: 8 minutes ago

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Instructure outages and incidents

Outage and incident data over the last 30 days for Instructure.

There have been 5 outages or incidents for Instructure in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Instructure

Outlogger tracks the status of these components for Xero:

Impact Active
Instructure Active
Learn Platform Active
ap-southeast-1 Active
ap-southeast-2 Active
ca-central-1 Active
eu-central-1 Active
eu-west-1 Active
us-east-1 Active
us-west-2 Active
Canvas Catalog Active
Canvas Commons Active
Canvas Credentials Active
Canvas Data 2 Active
Canvas LMS Active
Canvas Mobile Active
Canvas Studio Active
Student ePortfolios Active
Student Pathways Active
Elevate Data Hub Active
Elevate Data Quality Active
Elevate Data Sync Active
Elevate K-12 Analytics Active
Elevate Standards Alignment Active
Item Bank Active
Mastery Connect Active
Online Testing Active
Support: Phones/Chat Active
Support: Webform/email Active
Component Status
Impact Active
Instructure Active
Learn Platform Active
Active
ap-southeast-1 Active
ap-southeast-2 Active
ca-central-1 Active
eu-central-1 Active
eu-west-1 Active
us-east-1 Active
us-west-2 Active
Active
Canvas Catalog Active
Canvas Commons Active
Canvas Credentials Active
Canvas Data 2 Active
Canvas LMS Active
Canvas Mobile Active
Canvas Studio Active
Student ePortfolios Active
Student Pathways Active
Active
Elevate Data Hub Active
Elevate Data Quality Active
Elevate Data Sync Active
Elevate K-12 Analytics Active
Elevate Standards Alignment Active
Active
Item Bank Active
Mastery Connect Active
Online Testing Active
Active
Support: Phones/Chat Active
Support: Webform/email Active

Latest Instructure outages and incidents.

View the latest incidents for Instructure and check for official updates:

Updates:

  • Time: March 8, 2024, 1:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 8, 2024, 1:39 a.m.
    Status: Monitoring
    Update: Some users may have encountered errors for a brief period. We have found the cause and a fix is in place. We are now monitoring the resolution.

Updates:

  • Time: March 7, 2024, 4:15 a.m.
    Status: Resolved
    Update: Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.

Updates:

  • Time: March 5, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 5, 2024, 8:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 5, 2024, 8:43 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 5, 2024, 9:38 p.m.
    Status: Resolved
    Update: Our DevOps team is aware of the behavior and found that this is an issue with Comcast Xfinity, if you are still getting error messages please report this behavior to your Internet Service Provider.
  • Time: March 5, 2024, 9:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 5, 2024, 9:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 5, 2024, 8:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 5, 2024, 8:29 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 5, 2024, 9:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 5, 2024, 9:43 p.m.
    Status: Investigating
    Update: Our engineering team has identified a DDoS event against instances on Cluster 18.

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Frequently Asked Questions - Instructure

Is there a Instructure outage?
The current status of Instructure is: Systems Active
Where can I find the official status page of Instructure?
The official status page for Instructure is here
How can I get notified if Instructure is down or experiencing an outage?
To get notified of any status changes to Instructure, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Instructure every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Instructure do?
Instructure offers Canvas LMS, an educational software used globally by schools and universities. Discover the benefits of the Instructure learning platform.

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