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Is there an itopia outage?

itopia status: Systems Active

Last checked: 8 minutes ago

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itopia outages and incidents

Outage and incident data over the last 30 days for itopia.

There have been 0 outages or incidents for itopia in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for itopia

Outlogger tracks the status of these components for Xero:

Help Center Portal Active
Main Portal Active
RDP Download Portal Active
Cloud Key Management Service Active
Google App Engine Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud DNS Active
Google Cloud Networking Active
Google Cloud Storage Active
Google Stackdriver Active
Identity & Access Management Active
Security Active
asia-east1 Active
asia-northeast1 Active
australia-southeast1 Active
europe-north1 Active
europe-north1 Active
europe-west1 Active
europe-west2 Active
europe-west3 Active
europe-west4 Active
us-central1 Active
us-east1 Active
us-east4 Active
us-east4 Active
us-west1 Active
us-west2 Active
ConnectWise Active
Core Active
Slack Active
Zendesk Active
Billing Active
Discovery Active
Insights Active
Provision Active
Server Uptime Active
Signup Active
Snapshots Active
CAS Email Notifications Active
Incidents Email Notifications Active
Incidents SMS Notifications Active
Mobile Messenger Active
Ticketing System Active
Web Messenger Active
Component Status
Help Center Portal Active
Main Portal Active
RDP Download Portal Active
Active
Cloud Key Management Service Active
Google App Engine Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud DNS Active
Google Cloud Networking Active
Google Cloud Storage Active
Google Stackdriver Active
Identity & Access Management Active
Security Active
Active
asia-east1 Active
asia-northeast1 Active
australia-southeast1 Active
europe-north1 Active
europe-north1 Active
europe-west1 Active
europe-west2 Active
europe-west3 Active
europe-west4 Active
us-central1 Active
us-east1 Active
us-east4 Active
us-east4 Active
us-west1 Active
us-west2 Active
Active
ConnectWise Active
Core Active
Slack Active
Zendesk Active
Active
Billing Active
Discovery Active
Insights Active
Provision Active
Server Uptime Active
Signup Active
Snapshots Active
Active
CAS Email Notifications Active
Incidents Email Notifications Active
Incidents SMS Notifications Active
Active
Mobile Messenger Active
Ticketing System Active
Web Messenger Active

Latest itopia outages and incidents.

View the latest incidents for itopia and check for official updates:

Updates:

  • Time: Nov. 22, 2019, 4:30 p.m.
    Status: Resolved
    Update: The issue affecting the Google authentication to cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.
  • Time: Nov. 22, 2019, 4:30 p.m.
    Status: Resolved
    Update: The issue affecting the Google authentication to cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.
  • Time: Nov. 22, 2019, 4:08 p.m.
    Status: Monitoring
    Update: The issues with Google authentication have been resolved. We keep monitoring the performance to ensure full recovery of our services.
  • Time: Nov. 22, 2019, 4:08 p.m.
    Status: Monitoring
    Update: The issues with Google authentication have been resolved. We keep monitoring the performance to ensure full recovery of our services.
  • Time: Nov. 22, 2019, 2:59 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption affecting Google authentication to cas.itopia.com for customer in the South Florida Area. You may experience login issues when using "Sign in with Google". The authentication using username and password is working as expected.
  • Time: Nov. 22, 2019, 2:59 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption affecting Google authentication to cas.itopia.com for customer in the South Florida Area. You may experience login issues when using "Sign in with Google". The authentication using username and password is working as expected.

Updates:

  • Time: Sept. 4, 2019, 5:28 p.m.
    Status: Resolved
    Update: Issues affecting myrdp.download portal and Google authentication to cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.
  • Time: Sept. 4, 2019, 5:28 p.m.
    Status: Resolved
    Update: Issues affecting myrdp.download portal and Google authentication to cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.
  • Time: Sept. 4, 2019, 4:01 p.m.
    Status: Monitoring
    Update: The issues with Google authentication and myrdp.download portal have been resolved. We keep monitoring the performance to ensure full recovery of our services.
  • Time: Sept. 4, 2019, 4:01 p.m.
    Status: Monitoring
    Update: The issues with Google authentication and myrdp.download portal have been resolved. We keep monitoring the performance to ensure full recovery of our services.
  • Time: Sept. 4, 2019, 3:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 4, 2019, 3:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 4, 2019, 3:33 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption affecting myrdp.download portal and Google authentication to cas.itopia.com. You may experience login issues when using "Sign in with Google" option and accessing myrdp.download portal. Our software team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.
  • Time: Sept. 4, 2019, 3:33 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption affecting myrdp.download portal and Google authentication to cas.itopia.com. You may experience login issues when using "Sign in with Google" option and accessing myrdp.download portal. Our software team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.

Updates:

  • Time: July 8, 2019, 8:21 p.m.
    Status: Resolved
    Update: After closely monitoring CAS services, our software team confirmed the login issues had been fully resolved. Our sincerest apologies. We are working to reduce the risk of this happening in the future.
  • Time: July 8, 2019, 4:11 p.m.
    Status: Monitoring
    Update: CAS login issues have been resolved and all services are working as normal. Please clear your cache in order to log back in. Our software team keeps monitoring the performance to ensure continuous service availability.
  • Time: July 8, 2019, 2:51 p.m.
    Status: Investigating
    Update: Our team determined the login issues are related to the authentication service. We continue actively investigating the route cause to provide a solution as soon as possible. We will provide another update in 60 minutes, we apologize for the inconvenience.
  • Time: July 8, 2019, 2:01 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption. Some users may experience issues accessing CAS portal. Our software team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.

Updates:

  • Time: July 8, 2019, 8:21 p.m.
    Status: Resolved
    Update: After closely monitoring CAS services, our software team confirmed the login issues had been fully resolved. Our sincerest apologies. We are working to reduce the risk of this happening in the future.
  • Time: July 8, 2019, 4:11 p.m.
    Status: Monitoring
    Update: CAS login issues have been resolved and all services are working as normal. Please clear your cache in order to log back in. Our software team keeps monitoring the performance to ensure continuous service availability.
  • Time: July 8, 2019, 2:51 p.m.
    Status: Investigating
    Update: Our team determined the login issues are related to the authentication service. We continue actively investigating the route cause to provide a solution as soon as possible. We will provide another update in 60 minutes, we apologize for the inconvenience.
  • Time: July 8, 2019, 2:01 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption. Some users may experience issues accessing CAS portal. Our software team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes.

Updates:

  • Time: May 3, 2019, 12:02 a.m.
    Status: Resolved
    Update: Azure services that affected CAS portal availability have recovered. All services are operating normally.
  • Time: May 3, 2019, 12:02 a.m.
    Status: Resolved
    Update: Azure services that affected CAS portal availability have recovered. All services are operating normally.
  • Time: May 2, 2019, 10:20 p.m.
    Status: Identified
    Update: Azure engineers have identified the underlying root cause as a name server delegation issue with DNS resolution, affecting network connectivity and downstream impact to Compute, Storage, App Service, AAD, and SQL Database services. Mitigation has been applied, and engineering teams are clearing resolver cache to fully mitigate the issue. Most services are showing recovery.
  • Time: May 2, 2019, 10:20 p.m.
    Status: Identified
    Update: Azure engineers have identified the underlying root cause as a name server delegation issue with DNS resolution, affecting network connectivity and downstream impact to Compute, Storage, App Service, AAD, and SQL Database services. Mitigation has been applied, and engineering teams are clearing resolver cache to fully mitigate the issue. Most services are showing recovery.
  • Time: May 2, 2019, 9:08 p.m.
    Status: Investigating
    Update: We are currently experiencing CAS service disruption due to Azure network connectivity issues. Your GCP resources including the end user login to their cloud desktops is unaffected. We will provide further updates as soon as they become available.
  • Time: May 2, 2019, 9:08 p.m.
    Status: Investigating
    Update: We are currently experiencing CAS service disruption due to Azure network connectivity issues. Your GCP resources including the end user login to their cloud desktops is unaffected. We will provide further updates as soon as they become available.

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Frequently Asked Questions - itopia

Is there a itopia outage?
The current status of itopia is: Systems Active
Where can I find the official status page of itopia?
The official status page for itopia is here
How can I get notified if itopia is down or experiencing an outage?
To get notified of any status changes to itopia, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of itopia every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does itopia do?
This service offers secure access to any application in a web browser, making hybrid work easy for software developers, students, and others. It provides fully-managed cloud workspaces.

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