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Is there an Jira Product Discovery outage?

Jira Product Discovery status: Systems Active

Last checked: a minute ago

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Jira Product Discovery outages and incidents

Outage and incident data over the last 30 days for Jira Product Discovery.

There have been 3 outages or incidents for Jira Product Discovery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira Product Discovery

Outlogger tracks the status of these components for Xero:

Add/view data points ("Capture") Active
Create and delete fields Active
Open projects Active
Component Status
Add/view data points ("Capture") Active
Create and delete fields Active
Open projects Active

Latest Jira Product Discovery outages and incidents.

View the latest incidents for Jira Product Discovery and check for official updates:

Updates:

  • Time: Oct. 16, 2024, 3:09 a.m.
    Status: Resolved
    Update: Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
  • Time: Oct. 16, 2024, 2:04 a.m.
    Status: Investigating
    Update: Some customers are getting an error when trying to create team-managed Jira projects (Jira, Jira Work Management, Jira Service Management, Jira Product Discovery). We are currently investigating this and we will continue to share further updates.

Updates:

  • Time: Oct. 7, 2024, 9:19 a.m.
    Status: Resolved
    Update: We have identified that the issue is related to a recent update on the Brave browser (https://brave.com/latest/), which is causing some cookie-related problems for users. As a temporary workaround, we recommend using one of our supported browsers: https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/. We understand that many users prefer Brave, and our engineering team will continue to investigate this issue and work towards a resolution on a best-effort basis.
  • Time: Oct. 7, 2024, 6:28 a.m.
    Status: Investigating
    Update: We are investigating an issue with accessing Jira content that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: Sept. 16, 2024, 2:39 p.m.
    Status: Resolved
    Update: The issue has been mitigated and JPD is operational now.
  • Time: Sept. 16, 2024, 11:07 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 16, 2024, 10:39 a.m.
    Status: Investigating
    Update: We have identified an issue wherein JPD is not loading or is loading very slow. We have started to investigate the issue and will provide further updates shortly.

Updates:

  • Time: July 10, 2024, 8:54 a.m.
    Status: Resolved
    Update: Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.
  • Time: July 10, 2024, 1:06 a.m.
    Status: Identified
    Update: We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.
  • Time: July 10, 2024, 12:49 a.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.

Updates:

  • Time: July 4, 2024, 12:32 a.m.
    Status: Resolved
    Update: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Jira Product Discovery. The issue has been resolved and the service is operating normally.
  • Time: July 3, 2024, 9:45 p.m.
    Status: Monitoring
    Update: We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.
  • Time: July 3, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

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Frequently Asked Questions - Jira Product Discovery

Is there a Jira Product Discovery outage?
The current status of Jira Product Discovery is: Systems Active
Where can I find the official status page of Jira Product Discovery?
The official status page for Jira Product Discovery is here
How can I get notified if Jira Product Discovery is down or experiencing an outage?
To get notified of any status changes to Jira Product Discovery, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira Product Discovery every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira Product Discovery do?
This service allows users to manage customer insights and product ideas, create roadmaps, and develop impactful products using Jira.

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