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Is there an Jira outage?

Jira status: Systems Active

Last checked: 3 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 10 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: April 3, 2024, 10:23 a.m.
    Status: Resolved
    Update: Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.
  • Time: April 3, 2024, 10:23 a.m.
    Status: Resolved
    Update: Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.
  • Time: April 3, 2024, 9:51 a.m.
    Status: Identified
    Update: We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.
  • Time: April 3, 2024, 9:51 a.m.
    Status: Identified
    Update: We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

Updates:

  • Time: April 3, 2024, 8:26 a.m.
    Status: Resolved
    Update: We have identified the list of tenants affected by this change and will be reaching out to the customers to share details about the issue and the required changes. In the meantime, if you have any queries, kindly reach out to support through https://support.atlassian.com/.
  • Time: April 3, 2024, 7:23 a.m.
    Status: Identified
    Update: We have detected an issue with the incoming email not working due to a cipher mismatch that is impacting our Jira Software customers. We've implemented changes to our cipher support across Jira Software, Jira Work Management, and Jira Service Management. Unsupported ciphers, not explicitly listed on our "Supported Security Protocols for Atlassian Cloud Products" page (https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/), have been removed. This means that inbound email processing on these platforms using unsupported ciphers will no longer be supported. We strongly encourage our customers to switch to a supported cipher from the list provided on our "Supported Security Protocols for Atlassian Cloud Products" page.

Updates:

  • Time: April 3, 2024, 8:26 a.m.
    Status: Resolved
    Update: We have identified the list of tenants affected by this change and will be reaching out to the customers to share details about the issue and the required changes. In the meantime, if you have any queries, kindly reach out to support through https://support.atlassian.com/.
  • Time: April 3, 2024, 7:23 a.m.
    Status: Identified
    Update: We have detected an issue with the incoming email not working due to a cipher mismatch that is impacting our Jira Software customers. We've implemented changes to our cipher support across Jira Software, Jira Work Management, and Jira Service Management. Unsupported ciphers, not explicitly listed on our "Supported Security Protocols for Atlassian Cloud Products" page (https://support.atlassian.com/security-and-access-policies/docs/supported-security-protocols-for-atlassian-cloud-products/), have been removed. This means that inbound email processing on these platforms using unsupported ciphers will no longer be supported. We strongly encourage our customers to switch to a supported cipher from the list provided on our "Supported Security Protocols for Atlassian Cloud Products" page.

Updates:

  • Time: March 29, 2024, 8:40 a.m.
    Status: Resolved
    Update: Between 00:00 UTC to 06:30 UTC, we experienced issues with the admin screens used to schedule data residency migrations for Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
  • Time: March 29, 2024, 7:35 a.m.
    Status: Investigating
    Update: We are investigating reports of errors when attempting to schedule a data residency migrations for Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.

Updates:

  • Time: March 29, 2024, 8:40 a.m.
    Status: Resolved
    Update: Between 00:00 UTC to 06:30 UTC, we experienced issues with the admin screens used to schedule data residency migrations for Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
  • Time: March 29, 2024, 7:35 a.m.
    Status: Investigating
    Update: We are investigating reports of errors when attempting to schedule a data residency migrations for Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.

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