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Is there an Jira outage?

Jira status: Systems Active

Last checked: 7 minutes ago

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Jira outages and incidents

Outage and incident data over the last 30 days for Jira.

There have been 10 outages or incidents for Jira in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira

Outlogger tracks the status of these components for Xero:

Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active
Component Status
Administration Active
Authentication and User Management Active
Automation for Jira Active
Create and edit Active
Marketplace Active
Mobile Active
Notifications Active
Purchasing & Licensing Active
Search Active
Signup Active
Viewing content Active

Latest Jira outages and incidents.

View the latest incidents for Jira and check for official updates:

Updates:

  • Time: March 26, 2024, 3:17 a.m.
    Status: Resolved
    Update: We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community.

Updates:

  • Time: March 26, 2024, 3:17 a.m.
    Status: Resolved
    Update: We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved quickly after detection by reverting the deployment. Activating changes recently made to the query cursors for paginated queries introduced a bug that impacted some apps. A small number of requests were impacted over a 16-minute window, while the incident lasted. Timeline: - 25/Mar/24 10:08 p.m. UTC - Impact started, when the changes were deployed to production - 25/Mar/24 10:09 p.m. UTC - Incident was detected - 25/Mar/24 10:24 p.m. UTC - Incident was resolved and impact ended The impact of this incident has been completely mitigated and our monitoring tools confirm that query operations are back to the pre-incident behaviour. We have also resolved the underlying bug and deployed the fix to production, completely eliminating the cause of this incident. We apologise for any inconvenience this may have caused to our customers and our developer community.

Updates:

  • Time: March 22, 2024, 6:18 a.m.
    Status: Resolved
    Update: From 3:30 to 4:30 UTC we investigated and mitigated an incident where Jira Software, JSM appeared to not be loading correctly for some users in the Europe region. Now services in the region are functioning as expected.

Updates:

  • Time: March 22, 2024, 6:18 a.m.
    Status: Resolved
    Update: From 3:30 to 4:30 UTC we investigated and mitigated an incident where Jira Software, JSM appeared to not be loading correctly for some users in the Europe region. Now services in the region are functioning as expected.

Updates:

  • Time: March 20, 2024, 10:41 p.m.
    Status: Resolved
    Update: Between 18:16 UTC and 22:XX UTC, March 20, 2024, we experienced creating issues and transitions for Jira Service Management, Jira Work Management, and Jira Software. The issue has been resolved and the service is operating normally.
  • Time: March 20, 2024, 10:05 p.m.
    Status: Identified
    Update: We are have identified an issue with creating issues and transitions that is impacting some Cloud customers. A fix is being rolled out now. Another update will be published in the next hour.

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Frequently Asked Questions - Jira

Is there a Jira outage?
The current status of Jira is: Systems Active
Where can I find the official status page of Jira?
The official status page for Jira is here
How can I get notified if Jira is down or experiencing an outage?
To get notified of any status changes to Jira, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira do?
Jira is a project management tool that helps agile teams plan, track, and release software. It enables users to achieve seemingly impossible tasks.