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Is there an Keepit outage?

Keepit status: Systems Active

Last checked: 34 seconds ago

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Keepit outages and incidents

Outage and incident data over the last 30 days for Keepit.

There have been 2 outages or incidents for Keepit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Keepit

Outlogger tracks the status of these components for Xero:

Desktop Backup Active
Mobile Apps Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
API Active
SaaS Backup Active
User Interface Active
Component Status
Desktop Backup Active
Mobile Apps Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active
Active
API Active
SaaS Backup Active
User Interface Active

Latest Keepit outages and incidents.

View the latest incidents for Keepit and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 6:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 19, 2024, 1:50 p.m.
    Status: Identified
    Update: Customers may experience issues receiving emails. We apologize for the inconvenience and are working to resolve it as quickly as possible

Updates:

  • Time: Nov. 19, 2024, 8:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 3:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 18, 2024, 2:05 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 18, 2024, 11:20 a.m.
    Status: Investigating
    Update: Due to an ongoing issue, customers may experience delays in receiving responses to support tickets on the platform. We apologize for the inconvenience and are working to resolve it as quickly as possible

Updates:

  • Time: Oct. 22, 2024, 8:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 22, 2024, 7:07 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 21, 2024, 2:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2024, 1:01 p.m.
    Status: Investigating
    Update: We are experiencing issues with user interface access in the AU region at this time. We are investigating this and will update this incident as soon as we have news to report

Updates:

  • Time: Oct. 27, 2024, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 23, 2024, 5:48 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 22, 2024, 8:11 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 22, 2024, 7:07 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 20, 2024, 7:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 19, 2024, 6:57 p.m.
    Status: Monitoring
    Update: The applied fix has helped improve the situation, but we are still working toward a complete resolution
  • Time: Oct. 18, 2024, 7:26 a.m.
    Status: Identified
    Update: Some customers' backup metadata imports into the search engine were delayed, which may result in them seeing search data import delays when browsing their most recent backup datasets. Configuration changes are being applied to correct this behavior. This does not in any way impact backup performance. If you need assistance finding certain data, please do not hesitate to contact support

Updates:

  • Time: Sept. 25, 2024, 12:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2024, 7:21 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 22, 2024, 6:09 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 19, 2024, 10:04 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 18, 2024, 6:56 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 17, 2024, 4:58 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 16, 2024, 6:45 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 13, 2024, 8:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 13, 2024, 6:51 a.m.
    Status: Investigating
    Update: We are seeing a networking issue against our AU region preventing access to the user interface. Backup jobs seem unaffected. We are currently investigating the cause and extent of the problem.

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Frequently Asked Questions - Keepit

Is there a Keepit outage?
The current status of Keepit is: Systems Active
Where can I find the official status page of Keepit?
The official status page for Keepit is here
How can I get notified if Keepit is down or experiencing an outage?
To get notified of any status changes to Keepit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Keepit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Keepit do?
Keepit Cloud offers data protection services with over 20 years of experience at a cost-effective price. Discover more about our advanced solutions.

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