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Outage and incident data over the last 30 days for Kentik SaaS US Cluster.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Alerting and Mitigation Services | Active |
| Flow Ingest | Active |
| NMS | Active |
| Notifications | Active |
| Query | Active |
| REST API | Active |
| Web Portal | Active |
| BGP | Active |
| BGP Monitoring and Alerting | Active |
| BGP Peering and Enrichment | Active |
| Cloud Ingest | Active |
| AWS Ingest | Active |
| Azure Ingest | Active |
| GCP Ingest | Active |
| Synthetics | Active |
| Synthetics Alerting | Active |
| Synthetics Ingest | Active |
View the latest incidents for Kentik SaaS US Cluster and check for official updates:
Description: To address customer requests for a more concise range of Kentik IP addresses to whitelist for HTTPS calls related to notifications and webhooks, we have recently introduced a new internal HTTPS proxy for this use-case and allocated a /29 IP range. For network design and reliability reasons, we picked the range 208.76.14.112/29 which is unfortunately outside of 209.50.158.0/23, the range that was previously documented and whitelisted by a subset of our customers. As a result, notifications and webhooks started failing for these customers. We are rolling back this change for the time being.
Status: Resolved
Impact: None | Started At: June 6, 2024, 9:23 p.m.
Description: To address customer requests for a more concise range of Kentik IP addresses to whitelist for HTTPS calls related to notifications and webhooks, we have recently introduced a new internal HTTPS proxy for this use-case and allocated a /29 IP range. For network design and reliability reasons, we picked the range 208.76.14.112/29 which is unfortunately outside of 209.50.158.0/23, the range that was previously documented and whitelisted by a subset of our customers. As a result, notifications and webhooks started failing for these customers. We are rolling back this change for the time being.
Status: Resolved
Impact: None | Started At: June 6, 2024, 9:23 p.m.
Description: Portal functionality should be restored.
Status: Resolved
Impact: Critical | Started At: April 10, 2024, 11:57 p.m.
Description: Query systems have returned to normal operations.
Status: Resolved
Impact: Major | Started At: April 9, 2024, 7:40 p.m.
Description: Query systems have returned to normal operations.
Status: Resolved
Impact: Major | Started At: April 9, 2024, 7:40 p.m.
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