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Outage and incident data over the last 30 days for Kentik SaaS US Cluster.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Alerting and Mitigation Services | Active |
Flow Ingest | Active |
NMS | Active |
Notifications | Active |
Query | Active |
REST API | Active |
Web Portal | Active |
BGP | Active |
BGP Monitoring and Alerting | Active |
BGP Peering and Enrichment | Active |
Cloud Ingest | Active |
AWS Ingest | Active |
Azure Ingest | Active |
GCP Ingest | Active |
Synthetics | Active |
Synthetics Alerting | Active |
Synthetics Ingest | Active |
View the latest incidents for Kentik SaaS US Cluster and check for official updates:
Description: We performed routine maintenance of our BGP monitoring platform that unfortunately caused several customers to receive false positive BGP reachability alarms.
Status: Resolved
Impact: None | Started At: March 13, 2024, 7 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Jan. 24, 2024, 9:04 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Jan. 24, 2024, 9:04 p.m.
Description: Starting at 2024-01-19 10:20:00 UTC some exporter processes encountered errors while trying to use the Azure Resource Manager ListKeys API for customer storage accounts. This exposed a bug that caused affected exporters to go into an idle state, stopping flow collection and ingestion. Azure ARM failures gradually increased, and with it the number of exporters entering that idle state. By 2024-01-21 05:15 UTC, flow processing for all customers had halted. We detected this on 2024-01-21 17:44:00 and pushed a fix on 2024-01-21 17:52:00. Underlying causes: - Azure AMR failures (tracking NKRF-1TG) - Code bug in Kentik exporters (fixed) As a follow up action we made changes to our monitoring in order to alert on gradually decreasing flow rates.
Status: Resolved
Impact: Major | Started At: Jan. 19, 2024, 6 p.m.
Description: Starting at 2024-01-19 10:20:00 UTC some exporter processes encountered errors while trying to use the Azure Resource Manager ListKeys API for customer storage accounts. This exposed a bug that caused affected exporters to go into an idle state, stopping flow collection and ingestion. Azure ARM failures gradually increased, and with it the number of exporters entering that idle state. By 2024-01-21 05:15 UTC, flow processing for all customers had halted. We detected this on 2024-01-21 17:44:00 and pushed a fix on 2024-01-21 17:52:00. Underlying causes: - Azure AMR failures (tracking NKRF-1TG) - Code bug in Kentik exporters (fixed) As a follow up action we made changes to our monitoring in order to alert on gradually decreasing flow rates.
Status: Resolved
Impact: Major | Started At: Jan. 19, 2024, 6 p.m.
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