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Is there an Kentik SaaS US Cluster outage?

Kentik SaaS US Cluster status: Systems Active

Last checked: 7 minutes ago

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Kentik SaaS US Cluster outages and incidents

Outage and incident data over the last 30 days for Kentik SaaS US Cluster.

There have been 1 outages or incidents for Kentik SaaS US Cluster in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Kentik SaaS US Cluster

Outlogger tracks the status of these components for Xero:

Alerting and Mitigation Services Active
Flow Ingest Active
NMS Active
Notifications Active
Query Active
REST API Active
Web Portal Active
BGP Monitoring and Alerting Active
BGP Peering and Enrichment Active
AWS Ingest Active
Azure Ingest Active
GCP Ingest Active
Synthetics Alerting Active
Synthetics Ingest Active
Component Status
Alerting and Mitigation Services Active
Flow Ingest Active
NMS Active
Notifications Active
Query Active
REST API Active
Web Portal Active
Active
BGP Monitoring and Alerting Active
BGP Peering and Enrichment Active
Active
AWS Ingest Active
Azure Ingest Active
GCP Ingest Active
Active
Synthetics Alerting Active
Synthetics Ingest Active

Latest Kentik SaaS US Cluster outages and incidents.

View the latest incidents for Kentik SaaS US Cluster and check for official updates:

Updates:

  • Time: Oct. 11, 2023, 3:43 p.m.
    Status: Resolved
    Update: A permanent fix has been deployed, the cache has been updated, and the system has been monitored successfully without further issues.
  • Time: Oct. 5, 2023, 1:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 4, 2023, 11:04 p.m.
    Status: Identified
    Update: We are still working on remediating an issue affecting all traffic and snmp based queries using interface dimensions and filters. This affects Data Explorer, Dashboards, Saved Views, and API queries.
  • Time: Oct. 4, 2023, 10:43 p.m.
    Status: Identified
    Update: We are still working on remediating an issue affecting all traffic and snmp based queries using interface dimensions and filters. This affects Data Explorer, Dashboards, Saved Views, and API queries.
  • Time: Oct. 4, 2023, 10:05 p.m.
    Status: Identified
    Update: We are still working to remediate the issue
  • Time: Oct. 4, 2023, 8:50 a.m.
    Status: Identified
    Update: We have identified the issue and are working to remediate.
  • Time: Oct. 4, 2023, 7:10 a.m.
    Status: Investigating
    Update: Certain queries leveraging interface metadata and enrichments are failing. We are investigating.

Updates:

  • Time: Oct. 11, 2023, 3:43 p.m.
    Status: Resolved
    Update: A permanent fix has been deployed, the cache has been updated, and the system has been monitored successfully without further issues.
  • Time: Oct. 5, 2023, 1:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 4, 2023, 11:04 p.m.
    Status: Identified
    Update: We are still working on remediating an issue affecting all traffic and snmp based queries using interface dimensions and filters. This affects Data Explorer, Dashboards, Saved Views, and API queries.
  • Time: Oct. 4, 2023, 10:43 p.m.
    Status: Identified
    Update: We are still working on remediating an issue affecting all traffic and snmp based queries using interface dimensions and filters. This affects Data Explorer, Dashboards, Saved Views, and API queries.
  • Time: Oct. 4, 2023, 10:05 p.m.
    Status: Identified
    Update: We are still working to remediate the issue
  • Time: Oct. 4, 2023, 8:50 a.m.
    Status: Identified
    Update: We have identified the issue and are working to remediate.
  • Time: Oct. 4, 2023, 7:10 a.m.
    Status: Investigating
    Update: Certain queries leveraging interface metadata and enrichments are failing. We are investigating.

Updates:

  • Time: Sept. 18, 2023, 1:06 p.m.
    Status: Resolved
    Update: We are aware of an issue with BGP monitoring that caused several customers to receive false positive BGP reachability alarms. Some routine IO tuning changes that were applied to servers hosting our internal message bus resulted in performance degradation that affected our ability to process BGP data in a timely fashion. This was detected by internal monitoring, and we immediately rolled the change back.

Updates:

  • Time: Sept. 18, 2023, 1:06 p.m.
    Status: Resolved
    Update: We are aware of an issue with BGP monitoring that caused several customers to receive false positive BGP reachability alarms. Some routine IO tuning changes that were applied to servers hosting our internal message bus resulted in performance degradation that affected our ability to process BGP data in a timely fashion. This was detected by internal monitoring, and we immediately rolled the change back.

Updates:

  • Time: Sept. 5, 2023, 5:43 p.m.
    Status: Resolved
    Update: We are aware of issues with BGP monitoring that caused several customers to receive false positive BGP reachability alarms. Early on Sep 3, we were notified by internal monitoring that a core message bus was in a degraded state. We implemented a temporary fix over the weekend that ultimately proved to be unsuccessful. We then followed up with a more permanent fix late on Sep 4 that appears to be holding. We are continuing to monitor the situation closely and will likely follow up with additional fixes and improvements as the week progresses.

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Frequently Asked Questions - Kentik SaaS US Cluster

Is there a Kentik SaaS US Cluster outage?
The current status of Kentik SaaS US Cluster is: Systems Active
Where can I find the official status page of Kentik SaaS US Cluster?
The official status page for Kentik SaaS US Cluster is here
How can I get notified if Kentik SaaS US Cluster is down or experiencing an outage?
To get notified of any status changes to Kentik SaaS US Cluster, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Kentik SaaS US Cluster every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Kentik SaaS US Cluster do?
Kentik provides network observability solutions to enhance network performance, security, and diagnostics through traffic monitoring, routing, synthetic testing, and cloud integration.