Company Logo

Is there an Kickserv outage?

Kickserv status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for Kickserv and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Kickserv outages and incidents

Outage and incident data over the last 30 days for Kickserv.

There have been 0 outages or incidents for Kickserv in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Kickserv

Outlogger tracks the status of these components for Xero:

Amazon Web Services Active
Android App Active
Customer Center Active
Email Notifications Active
iOS App Active
Mobile API Active
Public Site (kickserv.com) Active
QuickBooks Desktop Sync Active
QuickBooks Online Sync Active
Search Active
Text Notifications Active
Web Application (app.kickserv.com) Active
Stripe API Active
Stripe Checkout.js Active
Component Status
Amazon Web Services Active
Android App Active
Customer Center Active
Email Notifications Active
iOS App Active
Mobile API Active
Public Site (kickserv.com) Active
QuickBooks Desktop Sync Active
QuickBooks Online Sync Active
Search Active
Text Notifications Active
Web Application (app.kickserv.com) Active
Active
Stripe API Active
Stripe Checkout.js Active

Latest Kickserv outages and incidents.

View the latest incidents for Kickserv and check for official updates:

Updates:

  • Time: June 11, 2024, 2:39 p.m.
    Status: Resolved
    Update: All systems are operational.
  • Time: June 11, 2024, 2 p.m.
    Status: Investigating
    Update: Navigating and searching the Kickserv web application is resulting in an issue where our users are getting directed to our main sign in page or showing an invalid customer with an error referencing degraded state. Our team is investigating the cause.

Updates:

  • Time: May 30, 2024, 7:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2024, 4:18 p.m.
    Status: Monitoring
    Update: Some emails sent from Kickserv free accounts to Yahoo or AOL email addresses are being sent to customers' junk mail folders. This is a result of spammers attempting to use Kickserv to send unsolicited email, raising our spam score at certain email providers. We have added measures to eliminate spam, and are working with Yahoo and AOL to resolve this problem more quickly, but spam scores take time to correct themselves. Please be patient and let your Yahoo and AOL customers know to check their junk mail folders for emails from Kickserv. You can also send notifications via text message instead of (or in addition to) email. This gets your customers notified more quickly without the need to check email at all. Check your Messaging settings in Kickserv to enable text messages.

Updates:

  • Time: Dec. 12, 2023, 3:21 p.m.
    Status: Identified
    Update: Normally, links in our text messages are shortened by a third-party service (Rebrandly) to fit and look similar to the following: https://kck.sv/mrz2 However, Rebrandly's API is currently reporting an error, and our links are going unshortened: https://app.kickserv.com/servicechampions/self_service/jobs/11240?ksrc=sms&token=xH-4tCHXbcx39KBZPvkEAoSlh56LHnNQua1Q2lHsdmU This does not impact the behavior of text messages or prevent customers from visiting links in text messages. In rare cases (mostly on older devices), the text message may be split into multiple parts if it is too long. We are working with Rebrandly to resolve the issue and get our link shortening working properly again as soon as possible.

Updates:

  • Time: July 25, 2023, 4:17 p.m.
    Status: Resolved
    Update: Version 3.10.14 is now available on the iOS App Store. This version contains the fix. If you have version 3.10.13 with the data error, please update your app now. Once you've updated, you will no longer see the "MOBILE_STAGING_SERVER_URL" message.
  • Time: July 25, 2023, 2:01 p.m.
    Status: Monitoring
    Update: While we work to get a fix approved and released on the iOS App Store, we've made a configuration change on our servers to allow the mobile app to use production data. You'll still see the message "MOBILE_STAGING_SERVER_URL" at the bottom left of your screen, but your Kickserv account's jobs, customers, and employees should all be correct now. We recommend force-closing and relaunching the app for good measure. We'll update this space when a new version with the permanent fix is available for download. Thanks for bearing with us.
  • Time: July 25, 2023, 1:21 p.m.
    Status: Identified
    Update: Our latest iOS app release (3.10.13) is incorrectly using test data. If you use an iOS device, please do not update your app just yet. We’ll get that fixed today.

Updates:

  • Time: Oct. 31, 2023, 3:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 26, 2023, 1:51 p.m.
    Status: Monitoring
    Update: We have released the fix for this issue in version 3.10.11. It is available on the Google Play Store for Android devices and in review in the App Store for Apple devices. We'll let you know as soon as Apple releases to the App Store.
  • Time: June 23, 2023, 6:51 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 23, 2023, 4:39 p.m.
    Status: Investigating
    Update: With the latest mobile app release (version 3.10.10), we discovered an issue when adding files to a job or customer. If you check the "Share in Customer Center" option, and do not enter a description, the app may crash. We are investigating this now, but there's an easy workaround. Just make sure you enter a description. You can even enter some text and then delete it before uploading. We'll let you know as soon as we have a fix available.

Check the status of similar companies and alternatives to Kickserv

NetSuite
NetSuite

Systems Active

ZoomInfo
ZoomInfo

Systems Active

SPS Commerce
SPS Commerce

Systems Active

Miro
Miro

Systems Active

Field Nation
Field Nation

Systems Active

Outreach
Outreach

Systems Active

Own Company

Systems Active

Mindbody
Mindbody

Systems Active

TaskRabbit
TaskRabbit

Issues Detected

Nextiva
Nextiva

Systems Active

6Sense

Systems Active

BigCommerce
BigCommerce

Systems Active

Frequently Asked Questions - Kickserv

Is there a Kickserv outage?
The current status of Kickserv is: Systems Active
Where can I find the official status page of Kickserv?
The official status page for Kickserv is here
How can I get notified if Kickserv is down or experiencing an outage?
To get notified of any status changes to Kickserv, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Kickserv every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Kickserv do?
Kickserv field service management software streamlines job, customer, communication, and payment management for home service businesses.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free