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Is there an Label Insight outage?

Label Insight status: Systems Active

Last checked: 9 minutes ago

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Label Insight outages and incidents

Outage and incident data over the last 30 days for Label Insight.

There have been 0 outages or incidents for Label Insight in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Label Insight

Outlogger tracks the status of these components for Xero:

Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active
Component Status
Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active

Latest Label Insight outages and incidents.

View the latest incidents for Label Insight and check for official updates:

Updates:

  • Time: Dec. 19, 2019, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2019, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2019, 8:09 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 19, 2019, 8:09 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 19, 2019, 6:53 p.m.
    Status: Monitoring
    Update: We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time. We will send an additional update in 30 minutes.
  • Time: Dec. 19, 2019, 6:53 p.m.
    Status: Monitoring
    Update: We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time. We will send an additional update in 30 minutes.
  • Time: Dec. 19, 2019, 6:22 p.m.
    Status: Monitoring
    Update: Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider. We will send an additional update in 30 minutes.
  • Time: Dec. 19, 2019, 6:22 p.m.
    Status: Monitoring
    Update: Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider. We will send an additional update in 30 minutes.

Updates:

  • Time: July 19, 2019, 7:27 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 19, 2019, 7:27 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: July 19, 2019, 6:32 p.m.
    Status: Identified
    Update: The SmartLabel Preview functionality in the Publish platform is currently down after pushing some changes to production.
  • Time: July 19, 2019, 6:32 p.m.
    Status: Identified
    Update: The SmartLabel Preview functionality in the Publish platform is currently down after pushing some changes to production.

Updates:

  • Time: July 15, 2019, 4:06 p.m.
    Status: Resolved
    Update: The issue has now been resolved. Products are now appearing in the Publish platform again.
  • Time: July 15, 2019, 4 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where products are not appearing in the Publish platform.

Updates:

  • Time: July 15, 2019, 4:06 p.m.
    Status: Resolved
    Update: The issue has now been resolved. Products are now appearing in the Publish platform again.
  • Time: July 15, 2019, 4 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where products are not appearing in the Publish platform.

Updates:

  • Time: Jan. 15, 2019, 9:48 p.m.
    Status: Resolved
    Update: Users of the platform experienced a spinning image that did not go away, a pop-up message indicating an error had occurred, or had limited functionality.

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Frequently Asked Questions - Label Insight

Is there a Label Insight outage?
The current status of Label Insight is: Systems Active
Where can I find the official status page of Label Insight?
The official status page for Label Insight is here
How can I get notified if Label Insight is down or experiencing an outage?
To get notified of any status changes to Label Insight, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Label Insight every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Label Insight do?
This service provides detailed consumer transaction data sets to help businesses drive growth.

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