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Is there an Label Insight outage?

Label Insight status: Systems Active

Last checked: 11 minutes ago

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Label Insight outages and incidents

Outage and incident data over the last 30 days for Label Insight.

There have been 0 outages or incidents for Label Insight in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Label Insight

Outlogger tracks the status of these components for Xero:

Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active
Component Status
Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active

Latest Label Insight outages and incidents.

View the latest incidents for Label Insight and check for official updates:

Updates:

  • Time: Jan. 15, 2019, 9:48 p.m.
    Status: Resolved
    Update: Users of the platform experienced a spinning image that did not go away, a pop-up message indicating an error had occurred, or had limited functionality.

Updates:

  • Time: Nov. 28, 2018, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2018, 6:47 p.m.
    Status: Monitoring
    Update: Our authentication provider has resolved the issue and platform logins are now operational. We are monitoring to ensure no further degradation.
  • Time: Nov. 28, 2018, 5:03 p.m.
    Status: Identified
    Update: We're experiencing an outage that prevents users from logging in to the platform. Currently logged-in users are not impacted. Our authentication provider has identified the issue and is working on a fix.

Updates:

  • Time: Nov. 28, 2018, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2018, 6:47 p.m.
    Status: Monitoring
    Update: Our authentication provider has resolved the issue and platform logins are now operational. We are monitoring to ensure no further degradation.
  • Time: Nov. 28, 2018, 5:03 p.m.
    Status: Identified
    Update: We're experiencing an outage that prevents users from logging in to the platform. Currently logged-in users are not impacted. Our authentication provider has identified the issue and is working on a fix.

Updates:

  • Time: Oct. 29, 2018, 9:20 p.m.
    Status: Resolved
    Update: Full login functionality has been restored.
  • Time: Oct. 29, 2018, 9:03 p.m.
    Status: Identified
    Update: We're experiencing an elevated level of login errors to the Label Insight app portal. Please navigate to https://app.labelinsight.com/onboard to login if you experience the issue. We are currently deploying a fix for the issue.

Updates:

  • Time: Oct. 29, 2018, 9:20 p.m.
    Status: Resolved
    Update: Full login functionality has been restored.
  • Time: Oct. 29, 2018, 9:03 p.m.
    Status: Identified
    Update: We're experiencing an elevated level of login errors to the Label Insight app portal. Please navigate to https://app.labelinsight.com/onboard to login if you experience the issue. We are currently deploying a fix for the issue.

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Frequently Asked Questions - Label Insight

Is there a Label Insight outage?
The current status of Label Insight is: Systems Active
Where can I find the official status page of Label Insight?
The official status page for Label Insight is here
How can I get notified if Label Insight is down or experiencing an outage?
To get notified of any status changes to Label Insight, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Label Insight every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Label Insight do?
This service provides detailed consumer transaction data sets to help businesses drive growth.