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Is there an Label Insight outage?

Label Insight status: Systems Active

Last checked: 10 minutes ago

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Label Insight outages and incidents

Outage and incident data over the last 30 days for Label Insight.

There have been 0 outages or incidents for Label Insight in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Label Insight

Outlogger tracks the status of these components for Xero:

Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active
Component Status
Explore API Active
Label Insight Platform Active
SmartLabel API Active
SmartLabel Landing Pages Active

Latest Label Insight outages and incidents.

View the latest incidents for Label Insight and check for official updates:

Updates:

  • Time: Oct. 17, 2018, 9:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2018, 9:32 p.m.
    Status: Monitoring
    Update: The Publisher platform is now operational but remains at an elevated risk for error. We are continuing to monitor for any regression.
  • Time: Oct. 17, 2018, 9:16 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors within the Publisher platform due to an outage of our underlying provider. We are currently looking into the issue.

Updates:

  • Time: Oct. 17, 2018, 9:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2018, 9:32 p.m.
    Status: Monitoring
    Update: The Publisher platform is now operational but remains at an elevated risk for error. We are continuing to monitor for any regression.
  • Time: Oct. 17, 2018, 9:16 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors within the Publisher platform due to an outage of our underlying provider. We are currently looking into the issue.

Updates:

  • Time: Oct. 1, 2018, 7:42 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Oct. 1, 2018, 6:13 p.m.
    Status: Monitoring
    Update: A fix for the login issue has been implemented and we are monitoring the results.
  • Time: Oct. 1, 2018, 5:18 p.m.
    Status: Identified
    Update: We're experiencing login errors for users of Capture and Explore that attempt to re-login through a previously-open browser tab. As a workaround, please open a new tab and login through https://app.labelinsight.com until the issue is resolved.

Updates:

  • Time: Oct. 1, 2018, 7:42 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Oct. 1, 2018, 6:13 p.m.
    Status: Monitoring
    Update: A fix for the login issue has been implemented and we are monitoring the results.
  • Time: Oct. 1, 2018, 5:18 p.m.
    Status: Identified
    Update: We're experiencing login errors for users of Capture and Explore that attempt to re-login through a previously-open browser tab. As a workaround, please open a new tab and login through https://app.labelinsight.com until the issue is resolved.

Updates:

  • Time: March 20, 2018, 4:52 p.m.
    Status: Resolved
    Update: We are seeing no further abnormal error rates accessing our applications. We appreciate your patience during this incident.
  • Time: March 20, 2018, 3:40 p.m.
    Status: Identified
    Update: We are seeing elevated error rates from our underlying Amazon S3 platform. We will continue observing and will notify as updates become available.
  • Time: March 20, 2018, 3:40 p.m.
    Status: Identified
    Update: We are seeing elevated error rates from our underlying Amazon S3 platform. We will continue observing and will notify as updates become available.
  • Time: March 20, 2018, 3:36 p.m.
    Status: Investigating
    Update: We are experiencing an elevated level of errors on our applications. We are currently investigating.
  • Time: March 20, 2018, 3:36 p.m.
    Status: Investigating
    Update: We are experiencing an elevated level of errors on our applications. We are currently investigating.

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Frequently Asked Questions - Label Insight

Is there a Label Insight outage?
The current status of Label Insight is: Systems Active
Where can I find the official status page of Label Insight?
The official status page for Label Insight is here
How can I get notified if Label Insight is down or experiencing an outage?
To get notified of any status changes to Label Insight, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Label Insight every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Label Insight do?
This service provides detailed consumer transaction data sets to help businesses drive growth.

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