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Is there an LoyaltyLion outage?

LoyaltyLion status: Systems Active

Last checked: a minute ago

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LoyaltyLion outages and incidents

Outage and incident data over the last 30 days for LoyaltyLion.

There have been 1 outages or incidents for LoyaltyLion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LoyaltyLion

Outlogger tracks the status of these components for Xero:

API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active
Component Status
API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active

Latest LoyaltyLion outages and incidents.

View the latest incidents for LoyaltyLion and check for official updates:

Updates:

  • Time: Feb. 4, 2019, 5:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 4, 2019, 4:26 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 4, 2019, 4:25 p.m.
    Status: Identified
    Update: Our merchant and shopper facing platform and API are currently experiencing an outage. We've identified the problem and are working to restore service shortly

Updates:

  • Time: Feb. 1, 2017, 3:23 p.m.
    Status: Resolved
    Update: We've resolved the issue and all merchant-facing aspects of LoyaltyLion are now operational.
  • Time: Feb. 1, 2017, 2:57 p.m.
    Status: Investigating
    Update: Merchant-facing aspects of LoyaltyLion are currently experiencing issues. All shopper-facing aspects are unaffected. Engineers are investigating.

Updates:

  • Time: Jan. 4, 2017, 8:59 p.m.
    Status: Resolved
    Update: The Shopify apps team have fixed the issue and LoyaltyLion and all other POS apps should be working again. You don't need to update the Shopify POS app.
  • Time: Jan. 4, 2017, 5:16 p.m.
    Status: Identified
    Update: Shopify are currently experiencing an issue with embedded POS apps. The LoyaltyLion embedded app and any other POS apps you have installed may fail to open and will time out with an "Application failed to launch" message. We have raised this issue with Shopify and it has been acknowledged; a fix should be incoming.

Updates:

  • Time: Nov. 1, 2016, 10:12 a.m.
    Status: Resolved
    Update: We had a temporary outage in the merchant account which affected the rules area. Access was restored promptly and no data was lost.

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Frequently Asked Questions - LoyaltyLion

Is there a LoyaltyLion outage?
The current status of LoyaltyLion is: Systems Active
Where can I find the official status page of LoyaltyLion?
The official status page for LoyaltyLion is here
How can I get notified if LoyaltyLion is down or experiencing an outage?
To get notified of any status changes to LoyaltyLion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LoyaltyLion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LoyaltyLion do?
LoyaltyLion is an ecommerce platform that offers data-driven loyalty programs to boost customer engagement and retention. Schedule a demo now.

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