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Is there an LoyaltyLion outage?

LoyaltyLion status: Systems Active

Last checked: 7 minutes ago

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LoyaltyLion outages and incidents

Outage and incident data over the last 30 days for LoyaltyLion.

There have been 1 outages or incidents for LoyaltyLion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LoyaltyLion

Outlogger tracks the status of these components for Xero:

API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active
Component Status
API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active

Latest LoyaltyLion outages and incidents.

View the latest incidents for LoyaltyLion and check for official updates:

Updates:

  • Time: Sept. 19, 2023, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 19, 2023, 4:11 p.m.
    Status: Monitoring
    Update: We've identified the issue and applied a fix. We're currently monitoring to make sure our systems are fully recovered.
  • Time: Sept. 19, 2023, 3:52 p.m.
    Status: Investigating
    Update: We are currently investigating elevated response time in our API and platform.

Updates:

  • Time: Sept. 13, 2023, 8:19 p.m.
    Status: Resolved
    Update: All systems are back to normal. We'll continue to monitor and perform a root cause analysis.
  • Time: Sept. 13, 2023, 7:48 p.m.
    Status: Investigating
    Update: Most functionality has been restored. We're still working on a few background services.
  • Time: Sept. 13, 2023, 7:48 p.m.
    Status: Investigating
    Update: Most functionality has been restored. We're still working on a few background services.
  • Time: Sept. 13, 2023, 5:48 p.m.
    Status: Investigating
    Update: Shopper-facing functionality has been restored. We're continuing our investigation in order to restore all services.
  • Time: Sept. 13, 2023, 5:48 p.m.
    Status: Investigating
    Update: Shopper-facing functionality has been restored. We're continuing our investigation in order to restore all services.
  • Time: Sept. 13, 2023, 4:34 p.m.
    Status: Investigating
    Update: We are currently investigating elevated response time in our API and platform.

Updates:

  • Time: Aug. 2, 2023, 7:55 p.m.
    Status: Resolved
    Update: The situation has now been resolved
  • Time: Aug. 2, 2023, 7:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 2, 2023, 7:30 p.m.
    Status: Investigating
    Update: We're currently investigating elevated error responses from the LoyaltyLion API

Updates:

  • Time: Aug. 2, 2023, 7:55 p.m.
    Status: Resolved
    Update: The situation has now been resolved
  • Time: Aug. 2, 2023, 7:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 2, 2023, 7:30 p.m.
    Status: Investigating
    Update: We're currently investigating elevated error responses from the LoyaltyLion API

Updates:

  • Time: May 5, 2023, 1:11 p.m.
    Status: Resolved
    Update: We saw an outage beginning at 23:58 BST on May 1st. Service was partially restored at 00:34 BST May 2nd and normal service levels resumed at 01:38 BST. We're still investigating the root cause of the outage and will update this incident as we learn more.

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Frequently Asked Questions - LoyaltyLion

Is there a LoyaltyLion outage?
The current status of LoyaltyLion is: Systems Active
Where can I find the official status page of LoyaltyLion?
The official status page for LoyaltyLion is here
How can I get notified if LoyaltyLion is down or experiencing an outage?
To get notified of any status changes to LoyaltyLion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LoyaltyLion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LoyaltyLion do?
LoyaltyLion is an ecommerce platform that offers data-driven loyalty programs to boost customer engagement and retention. Schedule a demo now.

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