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Is there an LoyaltyLion outage?

LoyaltyLion status: Systems Active

Last checked: 5 seconds ago

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LoyaltyLion outages and incidents

Outage and incident data over the last 30 days for LoyaltyLion.

There have been 1 outages or incidents for LoyaltyLion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LoyaltyLion

Outlogger tracks the status of these components for Xero:

API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active
Component Status
API Active
Merchant account Active
Platform and SDK Active
Shopify API & Mobile Active

Latest LoyaltyLion outages and incidents.

View the latest incidents for LoyaltyLion and check for official updates:

Updates:

  • Time: July 15, 2021, 3:51 a.m.
    Status: Resolved
    Update: We are currently investigating this issue.

Updates:

  • Time: March 31, 2021, 1:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 31, 2021, 12:31 p.m.
    Status: Monitoring
    Update: We've rolled out our fix and are monitoring the results
  • Time: March 31, 2021, 11:36 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2021, 11:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2021, 11:30 a.m.
    Status: Identified
    Update: We've identified the root cause of the issue and are working on a fix.
  • Time: March 31, 2021, 11:29 a.m.
    Status: Investigating
    Update: We're currently experiencing degraded performance on the merchant account; load times for both customer facing functionality and aggregate information in the merchant account are elevated.

Updates:

  • Time: March 31, 2021, 1:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 31, 2021, 12:31 p.m.
    Status: Monitoring
    Update: We've rolled out our fix and are monitoring the results
  • Time: March 31, 2021, 11:36 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2021, 11:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 31, 2021, 11:30 a.m.
    Status: Identified
    Update: We've identified the root cause of the issue and are working on a fix.
  • Time: March 31, 2021, 11:29 a.m.
    Status: Investigating
    Update: We're currently experiencing degraded performance on the merchant account; load times for both customer facing functionality and aggregate information in the merchant account are elevated.

Updates:

  • Time: March 19, 2021, 2:11 p.m.
    Status: Resolved
    Update: We've caught up with our backlog and all delayed jobs have now been processed.
  • Time: March 19, 2021, 1:38 p.m.
    Status: Monitoring
    Update: We've just rolled out a fix and have resumed background job processing; we'll give another update when we've cleared the backlog.
  • Time: March 19, 2021, 1:17 p.m.
    Status: Identified
    Update: We've identified the root cause of the issue; we've triaged the problem and are working on a permanent fix.
  • Time: March 19, 2021, 12:50 p.m.
    Status: Investigating
    Update: We're currently investigating an issue relating to our background job processing. You may see delays in the following areas: * Customer email delivery * Launching loyalty tiers * Imports and exports Core customer-facing functionality including earning points, claiming rewards, and customer UI is unaffected.

Updates:

  • Time: March 19, 2021, 2:11 p.m.
    Status: Resolved
    Update: We've caught up with our backlog and all delayed jobs have now been processed.
  • Time: March 19, 2021, 1:38 p.m.
    Status: Monitoring
    Update: We've just rolled out a fix and have resumed background job processing; we'll give another update when we've cleared the backlog.
  • Time: March 19, 2021, 1:17 p.m.
    Status: Identified
    Update: We've identified the root cause of the issue; we've triaged the problem and are working on a permanent fix.
  • Time: March 19, 2021, 12:50 p.m.
    Status: Investigating
    Update: We're currently investigating an issue relating to our background job processing. You may see delays in the following areas: * Customer email delivery * Launching loyalty tiers * Imports and exports Core customer-facing functionality including earning points, claiming rewards, and customer UI is unaffected.

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Frequently Asked Questions - LoyaltyLion

Is there a LoyaltyLion outage?
The current status of LoyaltyLion is: Systems Active
Where can I find the official status page of LoyaltyLion?
The official status page for LoyaltyLion is here
How can I get notified if LoyaltyLion is down or experiencing an outage?
To get notified of any status changes to LoyaltyLion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LoyaltyLion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LoyaltyLion do?
LoyaltyLion is an ecommerce platform that offers data-driven loyalty programs to boost customer engagement and retention. Schedule a demo now.

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