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Is there an Marsello outage?

Marsello status: Systems Active

Last checked: 9 minutes ago

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Marsello outages and incidents

Outage and incident data over the last 30 days for Marsello.

There have been 0 outages or incidents for Marsello in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Marsello

Outlogger tracks the status of these components for Xero:

BigCommerce API Active
DNS Active
Kounta API Active
Marketing Loyalty Active
Marsello Api Active
Marsello Customer Active
Marsello Integrations Active
Marsello Marketing Active
Reporting Active
Servers Active
Shopify API & Mobile Active
Shopify Point of Sale Active
Vend API Active
Component Status
BigCommerce API Active
DNS Active
Kounta API Active
Marketing Loyalty Active
Marsello Api Active
Marsello Customer Active
Marsello Integrations Active
Marsello Marketing Active
Reporting Active
Servers Active
Shopify API & Mobile Active
Shopify Point of Sale Active
Vend API Active

Latest Marsello outages and incidents.

View the latest incidents for Marsello and check for official updates:

Updates:

  • Time: March 19, 2024, 10:02 p.m.
    Status: Postmortem
    Update: We have successfully identified and resolved the issue affecting Marsello login functionality. Users experienced a brief disruption lasting approximately 20 minutes. We can now confirm that users are able to log in without any further obstacles.
  • Time: March 19, 2024, 10 p.m.
    Status: Resolved
    Update: We are aware that users are currently experiencing difficulties logging into Marsello. Our team is actively investigating the issue to pinpoint and address the root cause as swiftly as possible. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.

Updates:

  • Time: March 15, 2024, 3:56 a.m.
    Status: Postmortem
    Update: We’ve successfully identified the cause of the slow performance. A large queue of customer sync jobs, necessary to ensure all were in the correct tiers, was the root of the issue. Our team has promptly addressed this by processing the entire queue. As a result, normal system performance has been restored. We’ve implemented updates to prevent similar occurrences in the future, ensuring a smoother experience for our users. We apologize for any inconvenience caused and appreciate your patience during this time. Thank you for your understanding.
  • Time: March 15, 2024, 3:53 a.m.
    Status: Resolved
    Update: Our systems are currently experiencing slower than usual performance. This may result in delays in accessing certain features or pages. Rest assured, our team is investigating the issue to identify and resolve the underlying cause. We apologize for the inconvenience and thank you for your understanding.

Updates:

  • Time: March 5, 2024, 8:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2024, 9:47 p.m.
    Status: Identified
    Update: We have identified the issue and are actively working on implementing a solution. Your understanding and patience throughout this process are greatly appreciated.
  • Time: Feb. 8, 2024, 1:11 a.m.
    Status: Investigating
    Update: We are actively investigating an issue where emails sent to Hotmail or Office365 are being routed incorrectly to the Junk folder. Deliverability is unaffected for other email providers (Gmail, Yahoo, etc). Our dedicated technical team is working diligently to resolve this matter swiftly. Rest assured, we will provide timely updates as progress is made. We appreciate your understanding and patience during this process.

Updates:

  • Time: Dec. 6, 2023, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2023, 8:38 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 5, 2023, 8:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 5, 2023, 8:14 p.m.
    Status: Investigating
    Update: We are experiencing delays in processing orders. We have found the cause and are working to fix the problem and re-processing the orders.

Updates:

  • Time: Nov. 22, 2023, 7:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2023, 8:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 15, 2023, 8:19 p.m.
    Status: Investigating
    Update: We are experiencing a delay with the Marsello reporting pages. We have found the cause and are working to fix the problem and re-sync the data.

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Frequently Asked Questions - Marsello

Is there a Marsello outage?
The current status of Marsello is: Systems Active
Where can I find the official status page of Marsello?
The official status page for Marsello is here
How can I get notified if Marsello is down or experiencing an outage?
To get notified of any status changes to Marsello, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Marsello every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Marsello do?
This software is designed for omnichannel retailers to launch loyalty programs, integrate POS and eCommerce apps, and track customer growth.

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