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Is there an Matik outage?

Matik status: Systems Active

Last checked: 4 minutes ago

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Matik outages and incidents

Outage and incident data over the last 30 days for Matik.

There have been 1 outages or incidents for Matik in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Matik

Outlogger tracks the status of these components for Xero:

Matik API Active
Matik App Active
Matik Website Active
Component Status
Matik API Active
Matik App Active
Matik Website Active

Latest Matik outages and incidents.

View the latest incidents for Matik and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 6:57 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Nov. 20, 2024, 6:45 p.m.
    Status: Monitoring
    Update: We've pushed a fix for this and are monitoring the results.
  • Time: Nov. 20, 2024, 6:23 p.m.
    Status: Investigating
    Update: We are currently investigating issues preventing the creation and generation of Excel-based content in Matik.

Updates:

  • Time: Sept. 13, 2024, 7:38 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Sept. 13, 2024, 6:54 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 13, 2024, 6:16 p.m.
    Status: Identified
    Update: The team has identified an issue that can cause templates or dynamic content not to load. A fix is in the works and will be released soon.

Updates:

  • Time: Aug. 21, 2024, 5:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 21, 2024, 12:03 a.m.
    Status: Monitoring
    Update: It seems that the issue with Google errors may be resolved. We're continuing to monitor.
  • Time: Aug. 20, 2024, 6:04 p.m.
    Status: Identified
    Update: After investigation, the issue seems to be caused by errors being thrown on Google's side. We are coordinating with Google support to identify a resolution.
  • Time: Aug. 20, 2024, 4:54 p.m.
    Status: Investigating
    Update: We're investigating an issue that might be impacting some presentation generations. In these cases, generating fails with a Presentation Data Insertion Error.

Updates:

  • Time: Aug. 9, 2024, 2:52 a.m.
    Status: Resolved
    Update: Google reports that the issue is resolved. https://www.google.com/appsstatus/dashboard/incidents/s9TB8tK4bRafntzYHwHM
  • Time: Aug. 8, 2024, 10:53 p.m.
    Status: Identified
    Update: Google is currently experiencing service disruption for Google Drive, which may impact generation of Google Slides/Google Docs content in Matik. Google is reporting on the incident status here: https://www.google.com/appsstatus/dashboard/incidents/s9TB8tK4bRafntzYHwHM

Updates:

  • Time: Aug. 7, 2024, 10:23 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Aug. 7, 2024, 9:36 p.m.
    Status: Monitoring
    Update: We have released a fix that should resolve the issue. We'll continue to monitor.
  • Time: Aug. 7, 2024, 7:59 p.m.
    Status: Identified
    Update: We have identified the issue and are working on the fix.
  • Time: Aug. 7, 2024, 7:03 p.m.
    Status: Investigating
    Update: We are investigating an issue impacting presentation generation. In some cases, data is not properly inserted into certain tagged elements on a presentation being generated.

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Frequently Asked Questions - Matik

Is there a Matik outage?
The current status of Matik is: Systems Active
Where can I find the official status page of Matik?
The official status page for Matik is here
How can I get notified if Matik is down or experiencing an outage?
To get notified of any status changes to Matik, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Matik every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Matik do?
This service generates customized presentations using data analysis, saving time and optimizing workflow for businesses.

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