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Is there an MediRecords outage?

MediRecords status: Systems Active

Last checked: 47 seconds ago

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MediRecords outages and incidents

Outage and incident data over the last 30 days for MediRecords.

There have been 2 outages or incidents for MediRecords in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MediRecords

Outlogger tracks the status of these components for Xero:

Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active
Component Status
Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active

Latest MediRecords outages and incidents.

View the latest incidents for MediRecords and check for official updates:

Updates:

  • Time: Aug. 18, 2023, 9:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 18, 2023, 12:38 a.m.
    Status: Monitoring
    Update: Users are currently unable to send SMS from MediRecords due to a service disruption from our SMS Carrier, Twilio. We are monitoring the situation. Please view Twilio's status page for updates at https://status.twilio.com/

Updates:

  • Time: Aug. 18, 2023, 9:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 18, 2023, 12:38 a.m.
    Status: Monitoring
    Update: Users are currently unable to send SMS from MediRecords due to a service disruption from our SMS Carrier, Twilio. We are monitoring the situation. Please view Twilio's status page for updates at https://status.twilio.com/

Updates:

  • Time: Aug. 18, 2023, 8:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 9:02 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 17, 2023, 9:01 a.m.
    Status: Identified
    Update: Users are currently unable to create payments against existing invoices. We are currently investigating this issue and will provide updates where possible. In the interim, please create and apply payments at the time of creating a new invoice where possible. If a new payment is required on an existing invoice, please clone the invoice and apply payment within the newly generated invoice, then delete the original. We apologise for this disruption to your workflow.

Updates:

  • Time: Aug. 18, 2023, 8:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2023, 9:02 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 17, 2023, 9:01 a.m.
    Status: Identified
    Update: Users are currently unable to create payments against existing invoices. We are currently investigating this issue and will provide updates where possible. In the interim, please create and apply payments at the time of creating a new invoice where possible. If a new payment is required on an existing invoice, please clone the invoice and apply payment within the newly generated invoice, then delete the original. We apologise for this disruption to your workflow.

Updates:

  • Time: Aug. 17, 2023, 6:16 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 14, 2023, 2:37 a.m.
    Status: Investigating
    Update: Users are currently unable to create payments against existing invoices. We are currently investigating this issue and will provide updates where possible. In the interim, please create and apply payments at the time of creating a new invoice where possible. If a new payment is required on an existing invoice, please clone the invoice and apply payment within the newly generated invoice, then delete the original. We apologise for this disruption to your workflow.

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Frequently Asked Questions - MediRecords

Is there a MediRecords outage?
The current status of MediRecords is: Systems Active
Where can I find the official status page of MediRecords?
The official status page for MediRecords is here
How can I get notified if MediRecords is down or experiencing an outage?
To get notified of any status changes to MediRecords, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MediRecords every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MediRecords do?
MediRecords provides customized solutions for healthcare professionals and organizations, including sole practitioners, hospitals, health departments, and multidisciplinary teams. Try a demo of MediRecords now.

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