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Is there an Datasite outage?

Datasite status: Systems Active

Last checked: a minute ago

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Datasite outages and incidents

Outage and incident data over the last 30 days for Datasite.

There have been 0 outages or incidents for Datasite in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Datasite

Outlogger tracks the status of these components for Xero:

Component Status

Latest Datasite outages and incidents.

View the latest incidents for Datasite and check for official updates:

Updates:

  • Time: July 19, 2024, 3:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 2:31 a.m.
    Status: Identified
    Update: The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects

Updates:

  • Time: April 15, 2024, 9:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 15, 2024, 9:36 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 7, 2024, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2024, 4:40 p.m.
    Status: Monitoring
    Update: Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal.
  • Time: Feb. 7, 2024, 4:03 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 7, 2024, 3:53 p.m.
    Status: Monitoring
    Update: A temporary fix is in place while we fix the root cause. Datasite should be accessible.
  • Time: Feb. 7, 2024, 3:48 p.m.
    Status: Investigating
    Update: The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform.
  • Time: Feb. 7, 2024, 3:32 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 12, 2023, 11:05 p.m.
    Status: Resolved
    Update: The incident is resolved and performance has been restored.
  • Time: Dec. 12, 2023, 10:36 p.m.
    Status: Monitoring
    Update: Performance is back to normal, but the team is continuing to do work to stabilize the platform long term. We will keep this statuspage up while this work is ongoing.
  • Time: Dec. 12, 2023, 10:06 p.m.
    Status: Monitoring
    Update: Fix was put in place that appears to be improving performance considerably. We are continuing to monitor if any further work is needed.
  • Time: Dec. 12, 2023, 9:38 p.m.
    Status: Identified
    Update: Work in continuing on this issue. Some improvements have been seen but performance continues to be poor.
  • Time: Dec. 12, 2023, 9:20 p.m.
    Status: Identified
    Update: The issue is identified and we are currently working to restore performance.

Updates:

  • Time: Sept. 19, 2023, 3:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 19, 2023, 3:04 p.m.
    Status: Monitoring
    Update: US has been back up since 9:34am CDT. Monitoring now.
  • Time: Sept. 19, 2023, 2:31 p.m.
    Status: Identified
    Update: Work is continuing on this issue. US is still currently unavailable. EU and AUS are still up, though logging in may be slow/require multiple attempts.
  • Time: Sept. 19, 2023, 1:54 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 19, 2023, 1:51 p.m.
    Status: Identified
    Update: We've identified the likely root cause. Working on implementing a fix now.
  • Time: Sept. 19, 2023, 1:35 p.m.
    Status: Investigating
    Update: Teams are actively working on the issue. Status will be updated as more information is available.

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Frequently Asked Questions - Datasite

Is there a Datasite outage?
The current status of Datasite is: Systems Active
Where can I find the official status page of Datasite?
The official status page for Datasite is here
How can I get notified if Datasite is down or experiencing an outage?
To get notified of any status changes to Datasite, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Datasite every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Datasite do?
Datasite's VDRs facilitate faster deal closures for global dealmakers.

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