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Is there an Molecule outage?

Molecule status: Systems Active

Last checked: 5 minutes ago

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Molecule outages and incidents

Outage and incident data over the last 30 days for Molecule.

There have been 0 outages or incidents for Molecule in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Molecule

Outlogger tracks the status of these components for Xero:

Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Amazon Web Services - File Storage Active
Auth0 User Authentication Active
Molecule Europe Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Auth0 User Authentication Active
Molecule Active
Component Status
Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Amazon Web Services - File Storage Active
Auth0 User Authentication Active
Molecule Europe Active
Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Auth0 User Authentication Active
Molecule Active

Latest Molecule outages and incidents.

View the latest incidents for Molecule and check for official updates:

Updates:

  • Time: Feb. 10, 2021, 2:32 p.m.
    Status: Resolved
    Update: This issue has been resolved. All trades should now be valued correctly for 2/9/2021.
  • Time: Feb. 10, 2021, 1 p.m.
    Status: Investigating
    Update: We are currently missing ICE market data for Tuesday, February 9th, 2021. We are currently investigating this as a top priority.

Updates:

  • Time: Dec. 17, 2020, 9:55 p.m.
    Status: Resolved
    Update: Gmail services have returned to normal operation.
  • Time: Dec. 17, 2020, 9:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 16, 2020, 6:07 p.m.
    Status: Investigating
    Update: We are continuing to monitor this issue with Google gmail services. If you send an email to our support team and the message bounces, please reach out directly via phone to our support phone number at +1 (832) 464-4037.
  • Time: Dec. 15, 2020, 11:15 p.m.
    Status: Investigating
    Update: Please note that Google gmail services are currently reporting outage issues for a subsegment of users. The Molecule application is currently up and available and we are not aware of any impact to service, but some Gmail users may have an issue sending or receiving email at this time.

Updates:

  • Time: Dec. 17, 2020, 9:55 p.m.
    Status: Resolved
    Update: Gmail services have returned to normal operation.
  • Time: Dec. 17, 2020, 9:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 16, 2020, 6:07 p.m.
    Status: Investigating
    Update: We are continuing to monitor this issue with Google gmail services. If you send an email to our support team and the message bounces, please reach out directly via phone to our support phone number at +1 (832) 464-4037.
  • Time: Dec. 15, 2020, 11:15 p.m.
    Status: Investigating
    Update: Please note that Google gmail services are currently reporting outage issues for a subsegment of users. The Molecule application is currently up and available and we are not aware of any impact to service, but some Gmail users may have an issue sending or receiving email at this time.

Updates:

  • Time: Nov. 30, 2020, 8:26 p.m.
    Status: Resolved
    Update: This problem has been resolved. Please contact [email protected] to request having VaR ran for any historical dates that are missing. We apologize for any inconvenience this caused.
  • Time: Nov. 30, 2020, 8:26 p.m.
    Status: Resolved
    Update: This problem has been resolved. Please contact [email protected] to request having VaR ran for any historical dates that are missing. We apologize for any inconvenience this caused.
  • Time: Nov. 30, 2020, 1:03 p.m.
    Status: Investigating
    Update: We are currently experiencing a problem with Molecule's VaR engine. Some users may have noticed no new VaR results since 11/24/2020. We are currently investigating the problem as a top priority.
  • Time: Nov. 30, 2020, 1:03 p.m.
    Status: Investigating
    Update: We are currently experiencing a problem with Molecule's VaR engine. Some users may have noticed no new VaR results since 11/24/2020. We are currently investigating the problem as a top priority.

Updates:

  • Time: Nov. 26, 2020, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2020, 5:42 p.m.
    Status: Investigating
    Update: Amazon, Molecule's primary provider of network and infrastructure services, is currently experiencing network-related issues. The Molecule app is currently stable and we are not noticing any degradation in performance at this time. We are continuing to monitor it closely. The app is currently fully operational and updates will be provided if that status changes.

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Frequently Asked Questions - Molecule

Is there a Molecule outage?
The current status of Molecule is: Systems Active
Where can I find the official status page of Molecule?
The official status page for Molecule is here
How can I get notified if Molecule is down or experiencing an outage?
To get notified of any status changes to Molecule, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Molecule every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Molecule do?
Molecule's ETRM software streamlines risk management for energy and commodity trading companies by automating P&L, position, and risk calculations in the cloud.