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Is there an Molecule outage?

Molecule status: Systems Active

Last checked: 8 minutes ago

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Molecule outages and incidents

Outage and incident data over the last 30 days for Molecule.

There have been 0 outages or incidents for Molecule in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Molecule

Outlogger tracks the status of these components for Xero:

Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Amazon Web Services - File Storage Active
Auth0 User Authentication Active
Molecule Europe Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Auth0 User Authentication Active
Molecule Active
Component Status
Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Amazon Web Services - File Storage Active
Auth0 User Authentication Active
Molecule Europe Active
Active
Amazon Web Services - Databases Active
Amazon Web Services - DNS Active
Amazon Web Services - EC2 Active
Amazon Web Services - EKS Active
Auth0 User Authentication Active
Molecule Active

Latest Molecule outages and incidents.

View the latest incidents for Molecule and check for official updates:

Updates:

  • Time: Oct. 14, 2019, 6:05 p.m.
    Status: Resolved
    Update: As a result of an ICE outage, there is a possibility that trades were not captured in Molecule for a brief period of time this morning. We have reset all connections with ICE and have requested trade history. All deals should currently be captured in Molecule. Please contact the customer success team at [email protected] if you find any missing trades.

Updates:

  • Time: Aug. 28, 2019, 2:59 p.m.
    Status: Postmortem
    Update: We’re sorry for the service interruption Monday, and we hope it didn’t create a significant inconvenience for you. We want to let you know a bit more detail about what happened. On Monday at 17:05 US Central Time, our primary database restarted without warning. Our systems handled the incident as expected, and when the database came back online, the Molecule application recovered. Recovery was complete by 17:14. Our investigation into the restart is complete, and it appears that the database was restarted by Amazon, because of an underlying hardware problem. This is unusual, but not unprecedented. While recovery was relatively quick, we have already been planning a move to a read replica system – whereby, if the read/write version of our database is affected, reads can continue. This incident lends more urgency to the planning for this feature.
  • Time: Aug. 28, 2019, 2:59 p.m.
    Status: Postmortem
    Update: We’re sorry for the service interruption Monday, and we hope it didn’t create a significant inconvenience for you. We want to let you know a bit more detail about what happened. On Monday at 17:05 US Central Time, our primary database restarted without warning. Our systems handled the incident as expected, and when the database came back online, the Molecule application recovered. Recovery was complete by 17:14. Our investigation into the restart is complete, and it appears that the database was restarted by Amazon, because of an underlying hardware problem. This is unusual, but not unprecedented. While recovery was relatively quick, we have already been planning a move to a read replica system – whereby, if the read/write version of our database is affected, reads can continue. This incident lends more urgency to the planning for this feature.
  • Time: Aug. 26, 2019, 11:11 p.m.
    Status: Resolved
    Update: Molecule's primary database restarted unexpectedly. All systems were back online and processing normally by 17:14.
  • Time: Aug. 26, 2019, 11:11 p.m.
    Status: Resolved
    Update: Molecule's primary database restarted unexpectedly. All systems were back online and processing normally by 17:14.

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Frequently Asked Questions - Molecule

Is there a Molecule outage?
The current status of Molecule is: Systems Active
Where can I find the official status page of Molecule?
The official status page for Molecule is here
How can I get notified if Molecule is down or experiencing an outage?
To get notified of any status changes to Molecule, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Molecule every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Molecule do?
Molecule's ETRM software streamlines risk management for energy and commodity trading companies by automating P&L, position, and risk calculations in the cloud.

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