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Is there an mux outage?

mux status: Systems Active

Last checked: 4 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Nov. 2, 2023, 11:09 p.m.
    Status: Resolved
    Update: Due to an outage in a CDN partner's service, we do not have complete delivery usage data for the time period of 11:45 UTC until approximately 12:31 UTC, and we are unable to recover this missing data. This missing data will not appear in the Delivery Usage API, and will not be charged for.

Updates:

  • Time: Oct. 31, 2023, 12:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 11:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 11:05 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate this issue as a top priority, and will provide updates as we have them.
  • Time: Oct. 30, 2023, 10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where as of approximately 22:30 UTC on Oct 30th we are experiencing elevated connection errors for live streams. This may cause some encoders to be unable to start broadcasting, or also cause issues when trying to reconnect. Video playback is unaffected

Updates:

  • Time: Oct. 31, 2023, 12:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 11:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 11:05 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate this issue as a top priority, and will provide updates as we have them.
  • Time: Oct. 30, 2023, 10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where as of approximately 22:30 UTC on Oct 30th we are experiencing elevated connection errors for live streams. This may cause some encoders to be unable to start broadcasting, or also cause issues when trying to reconnect. Video playback is unaffected

Updates:

  • Time: Oct. 30, 2023, 10:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 10:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 8:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 8:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2023, 8:36 p.m.
    Status: Investigating
    Update: We are investigating an issue causing errors for requests to the live stream input health and viewer counts APIs on stats.mux.com.
  • Time: Oct. 30, 2023, 8:36 p.m.
    Status: Investigating
    Update: We are investigating an issue causing errors for requests to the live stream input health and viewer counts APIs on stats.mux.com.

Updates:

  • Time: Oct. 26, 2023, 12:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2023, 7:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 25, 2023, 7:35 p.m.
    Status: Identified
    Update: We are experiencing an issue causing data in the Monitoring Dashboard and APIs to be partially delayed. We have identified the issue and are working on a fix right now.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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