Company Logo

Is there an mux outage?

mux status: Systems Active

Last checked: 6 minutes ago

Get notified about any outages, downtime or incidents for mux and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Nov. 30, 2023, 6:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2023, 5:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented & we are monitoring the results. Low-latency live streams started before 16:59 UTC that have experienced playback issues will need to be restarted.
  • Time: Nov. 30, 2023, 4:49 p.m.
    Status: Identified
    Update: Our team has identified the issue and is actively rolling out a fix. We are starting to see recovery for a subset of users.
  • Time: Nov. 30, 2023, 4:09 p.m.
    Status: Identified
    Update: Our team has identified the cause of some viewers not being able to view low-latency live streams, and is actively working on a fix.
  • Time: Nov. 30, 2023, 3:08 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate issues with viewing low-latency live streams. We’ll continue to update you here.
  • Time: Nov. 30, 2023, 2:34 p.m.
    Status: Investigating
    Update: We are investigating an issue with low-latency live streams, causing playback to fail. We apologize for the inconvenience and will share an update once we have more information.

Updates:

  • Time: Nov. 18, 2023, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2023, 12:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 17, 2023, 11:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 17, 2023, 11:13 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing the data in the Monitoring Dashboard and API to intermittently be incomplete or delayed.

Updates:

  • Time: Nov. 18, 2023, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2023, 12:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 17, 2023, 11:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 17, 2023, 11:13 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing the data in the Monitoring Dashboard and API to intermittently be incomplete or delayed.

Updates:

  • Time: Nov. 15, 2023, 2:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2023, 2:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2023, 12:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 15, 2023, 12:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 14, 2023, 11:38 p.m.
    Status: Identified
    Update: We have identified the issue and deployed a patch to restore functionality to all services. Our team continues to monitor the system for any issues.
  • Time: Nov. 14, 2023, 11:38 p.m.
    Status: Identified
    Update: We have identified the issue and deployed a patch to restore functionality to all services. Our team continues to monitor the system for any issues.
  • Time: Nov. 14, 2023, 11:24 p.m.
    Status: Investigating
    Update: Our team is continuing to work to resolve functionality, and will provide more updates as we have them.
  • Time: Nov. 14, 2023, 11:24 p.m.
    Status: Investigating
    Update: Our team is continuing to work to resolve functionality, and will provide more updates as we have them.
  • Time: Nov. 14, 2023, 11:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where we're seeing elevated response times and 5xx errors for requests to api.mux.com. This is affecting Video and Data API routes, and is also causing intermittent issues accessing dashboard.mux.com. Live streaming and playback of video assets is unaffected.
  • Time: Nov. 14, 2023, 11:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where we're seeing elevated response times and 5xx errors for requests to api.mux.com. This is affecting Video and Data API routes, and is also causing intermittent issues accessing dashboard.mux.com. Live streaming and playback of video assets is unaffected.

Updates:

  • Time: Nov. 2, 2023, 11:09 p.m.
    Status: Resolved
    Update: Due to an outage in a CDN partner's service, we do not have complete delivery usage data for the time period of 11:45 UTC until approximately 12:31 UTC, and we are unable to recover this missing data. This missing data will not appear in the Delivery Usage API, and will not be charged for.

Check the status of similar companies and alternatives to mux

Canva
Canva

Systems Active

Figma
Figma

Systems Active

Superside
Superside

Systems Active

Matterport
Matterport

Systems Active

InVision
InVision

Systems Active

Design Pickle
Design Pickle

Systems Active

Bitmovin

Systems Active

SmugMug
SmugMug

Systems Active

WeVideo
WeVideo

Systems Active

movingimage EVP GmbH
movingimage EVP GmbH

Systems Active

Threekit
Threekit

Systems Active

GoReact
GoReact

Systems Active

Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free