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Is there an mux outage?

mux status: Systems Active

Last checked: 4 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Sept. 27, 2023, 1:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2023, 12:24 p.m.
    Status: Monitoring
    Update: The team has mitigated the issue and is monitoring the system for stability.
  • Time: Sept. 27, 2023, 11:26 a.m.
    Status: Investigating
    Update: We are investigating an issue causing data in Mux Data Monitoring dashboard and APIs to be delayed starting 11:07 UTC. Our team is investigating.

Updates:

  • Time: Sept. 22, 2023, 7:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2023, 11:06 a.m.
    Status: Monitoring
    Update: The team observed and mitigated a new spike in errors from 09:57 UTC until 10:54 UTC causing increased errors, rebuffering, and processing time. The team continues to monitor the system for stability.
  • Time: Sept. 22, 2023, 12:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 11:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 21, 2023, 10:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some live streams are being disconnected unexpectedly, and some playback of live streams is experiencing increased rebuffering.

Updates:

  • Time: Sept. 22, 2023, 7:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2023, 11:06 a.m.
    Status: Monitoring
    Update: The team observed and mitigated a new spike in errors from 09:57 UTC until 10:54 UTC causing increased errors, rebuffering, and processing time. The team continues to monitor the system for stability.
  • Time: Sept. 22, 2023, 12:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 11:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 21, 2023, 10:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some live streams are being disconnected unexpectedly, and some playback of live streams is experiencing increased rebuffering.

Updates:

  • Time: Sept. 21, 2023, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 8 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 8 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 7:23 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: Sept. 21, 2023, 7:23 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: Sept. 21, 2023, 7:15 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate and will provide updates as soon as we have them.
  • Time: Sept. 21, 2023, 7:15 p.m.
    Status: Investigating
    Update: Our team is continuing to investigate and will provide updates as soon as we have them.
  • Time: Sept. 21, 2023, 7:11 p.m.
    Status: Investigating
    Update: We are currently experiencing elevated rates of 5xx errors being returned for API calls to Historical metrics for Mux Data. In addition, response times are slower than expected. Mux Data Monitoring dashboards and APIs are not affected.

Updates:

  • Time: Sept. 19, 2023, 9:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 19, 2023, 8:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 19, 2023, 7:55 p.m.
    Status: Identified
    Update: The issue has been identified and our team is working on a fix.
  • Time: Sept. 19, 2023, 7:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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