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Is there an mux outage?

mux status: Systems Active

Last checked: 8 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: Sept. 19, 2023, 9:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 19, 2023, 8:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 19, 2023, 7:55 p.m.
    Status: Identified
    Update: The issue has been identified and our team is working on a fix.
  • Time: Sept. 19, 2023, 7:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.

Updates:

  • Time: Aug. 20, 2023, 7:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2023, 4:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 20, 2023, 3:11 p.m.
    Status: Identified
    Update: We have identified an issue causing some new ingest requests and MP4 creation to take longer than expected, starting at approximately 13:30 UTC on August 20th. Our system is processing all requests and these will complete as we work through the backlog of requests. All delivery is functioning as expected

Updates:

  • Time: Aug. 20, 2023, 7:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2023, 4:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 20, 2023, 3:11 p.m.
    Status: Identified
    Update: We have identified an issue causing some new ingest requests and MP4 creation to take longer than expected, starting at approximately 13:30 UTC on August 20th. Our system is processing all requests and these will complete as we work through the backlog of requests. All delivery is functioning as expected

Updates:

  • Time: Aug. 15, 2023, 5:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 4:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and customers should see complete data coming in to the Monitoring dashboard.
  • Time: Aug. 15, 2023, 1:58 a.m.
    Status: Identified
    Update: We have identified the issue and made an initial patch. If you are seeing incomplete data or errors in the Monitoring dashboard, please refresh the page and data should be up to date.
  • Time: Aug. 15, 2023, 1:49 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where as of approximately 00:50 UTC on August 15th we are experiencing a delay in data availability to the Monitoring Dashboard and APIs.

Updates:

  • Time: Aug. 15, 2023, 5:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 4:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and customers should see complete data coming in to the Monitoring dashboard.
  • Time: Aug. 15, 2023, 1:58 a.m.
    Status: Identified
    Update: We have identified the issue and made an initial patch. If you are seeing incomplete data or errors in the Monitoring dashboard, please refresh the page and data should be up to date.
  • Time: Aug. 15, 2023, 1:49 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where as of approximately 00:50 UTC on August 15th we are experiencing a delay in data availability to the Monitoring Dashboard and APIs.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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