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Is there an mux outage?

mux status: Systems Active

Last checked: 9 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: June 30, 2023, 6:27 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all data has been backfilled successfully.
  • Time: June 28, 2023, 7:34 p.m.
    Status: Identified
    Update: Our team has identified an issue where data returned from the Delivery Usage API is incomplete, reporting numbers lower than the actual delivery. This affects the timeframe from 2023-06-12 00:00:00 UTC until 2023-06-24 at ~15:00:00 UTC. During this time window, delivery usage may be under-reported by up to 50%. Data before and after this timeframe is complete. Our team has patched the issue, and are currently working on backfilling the data for the affected timeframe. We will provide updates as we complete the backfill.

Updates:

  • Time: June 30, 2023, 6:27 p.m.
    Status: Resolved
    Update: This incident has been resolved, and all data has been backfilled successfully.
  • Time: June 28, 2023, 7:34 p.m.
    Status: Identified
    Update: Our team has identified an issue where data returned from the Delivery Usage API is incomplete, reporting numbers lower than the actual delivery. This affects the timeframe from 2023-06-12 00:00:00 UTC until 2023-06-24 at ~15:00:00 UTC. During this time window, delivery usage may be under-reported by up to 50%. Data before and after this timeframe is complete. Our team has patched the issue, and are currently working on backfilling the data for the affected timeframe. We will provide updates as we complete the backfill.

Updates:

  • Time: June 26, 2023, 10:13 p.m.
    Status: Resolved
    Update: The nightly CSV exports for Mux Data customers were delayed in availability for exports on June 23, 24, and 25 of 2023. All exports were eventually created and uploaded successfully, but some may have not been available as quickly as they normally are. Our team has patched the issue that caused this, and expect CSV exports to process as usual moving forward.

Updates:

  • Time: June 26, 2023, 10:13 p.m.
    Status: Resolved
    Update: The nightly CSV exports for Mux Data customers were delayed in availability for exports on June 23, 24, and 25 of 2023. All exports were eventually created and uploaded successfully, but some may have not been available as quickly as they normally are. Our team has patched the issue that caused this, and expect CSV exports to process as usual moving forward.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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