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Is there an mux outage?

mux status: Systems Active

Last checked: 2 minutes ago

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mux outages and incidents

Outage and incident data over the last 30 days for mux.

There have been 3 outages or incidents for mux in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for mux

Outlogger tracks the status of these components for Xero:

Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active
Component Status
Mux Dashboard Active
Mux Data - Data Collection Active
Mux Docs Active
Mux Video - Live Active
Mux Video - VOD Active

Latest mux outages and incidents.

View the latest incidents for mux and check for official updates:

Updates:

  • Time: June 25, 2024, 10:49 p.m.
    Status: Resolved
    Update: From 22:13 until 22:25 PST on June 25th, we experienced an issue causing incomplete and delayed data in the Data Monitoring Dashboard and APIs for customers configured for data ingest in the EU. No data was lost, and this data has been backfilled.

Updates:

  • Time: June 23, 2024, 3:21 a.m.
    Status: Resolved
    Update: From 03:02 until 03:07 UTC on June 23rd, we experienced an issue where the data in the monitoring dashboard and API was incomplete. This issue has been resolved, though the data during that timeframe may be incomplete.

Updates:

  • Time: June 13, 2024, 10:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 9:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. Some views will be backfilled over time, while some will remain missing. This affects only EU customers.
  • Time: June 13, 2024, 8:38 p.m.
    Status: Identified
    Update: We are rolling out a fix for this issue at 21:00-21:20 UTC. During that time we expect some EU views will be missing and unrecoverable. We will update when complete.
  • Time: June 13, 2024, 7:40 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. There has been no further impact since 18:50 UTC.
  • Time: June 13, 2024, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate the root cause of this issue. Customers will see some views missing between 18:10 and 18:50 UTC
  • Time: June 13, 2024, 6:30 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some views are missing for customers in the EU between 18:10 and 18:25 UTC
  • Time: June 13, 2024, 6:30 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some views are missing for customers in the EU between 18:10 and 18:25 UTC

Updates:

  • Time: May 17, 2024, 1:48 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: May 17, 2024, 12:54 a.m.
    Status: Monitoring
    Update: Our systems are reporting healthy with no disruption of service. We will continue to monitor and post an update as soon as the issue is fully resolved.
  • Time: May 16, 2024, 11:52 p.m.
    Status: Identified
    Update: Our systems are reporting healthy and we do not observe any active disruption to our services. However, there are currently ongoing service provider disruptions that we continue to monitor while a fix is in progress. We will provide additional updates if we see any service impact.
  • Time: May 16, 2024, 11:29 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 16, 2024, 11:20 p.m.
    Status: Investigating
    Update: We are currently investigating possible availability issues for Mux Video.

Updates:

  • Time: May 17, 2024, 1:48 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: May 17, 2024, 12:54 a.m.
    Status: Monitoring
    Update: Our systems are reporting healthy with no disruption of service. We will continue to monitor and post an update as soon as the issue is fully resolved.
  • Time: May 16, 2024, 11:52 p.m.
    Status: Identified
    Update: Our systems are reporting healthy and we do not observe any active disruption to our services. However, there are currently ongoing service provider disruptions that we continue to monitor while a fix is in progress. We will provide additional updates if we see any service impact.
  • Time: May 16, 2024, 11:29 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 16, 2024, 11:20 p.m.
    Status: Investigating
    Update: We are currently investigating possible availability issues for Mux Video.

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Frequently Asked Questions - mux

Is there a mux outage?
The current status of mux is: Systems Active
Where can I find the official status page of mux?
The official status page for mux is here
How can I get notified if mux is down or experiencing an outage?
To get notified of any status changes to mux, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of mux every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does mux do?
Mux products enable modern software teams to stream vast amounts of video content daily, from startups to the World Cup.

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