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Is there an New Relic outage?

New Relic status: Systems Active

Last checked: a minute ago

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New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: March 7, 2024, 10:23 p.m.
    Status: Resolved
    Update: Between 13:00 UTC on March 6th and 20:00 UTC on March 7th, some customers in the US region may have intermittently experienced out-of-date views for dashboards and UIs which rely on entity tags. Existing alert notifications were not impacted; however, some customers may have been unable to edit or view alert conditions related to entity tags. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: March 7, 2024, 6:13 p.m.
    Status: Identified
    Update: We are continuing to investigate an issue with entity tag processing. Updates will be provided upon significant change in status.
  • Time: March 7, 2024, 5:06 p.m.
    Status: Identified
    Update: We are continuing to investigate an issue with entity tag processing. Some customers in the US region may experience out-of-date views for dashboards and UIs which rely on entity tags. Existing alert notifications are functioning as expected; however, some customers may be unable to edit or view alert conditions related to entity tags.
  • Time: March 7, 2024, 4:06 p.m.
    Status: Identified
    Update: We are investigating an issue with entity tag processing. Some customers in the US region may experience out-of-date views for dashboards and UIs which rely on entity tags. Existing alert notifications are functioning as expected; however, some customers may be unable to edit or view alert conditions related to entity tags.
  • Time: March 7, 2024, 3:08 p.m.
    Status: Identified
    Update: Some customers in the US region may experience issues when using the using filters in the Alerts UI. Alerts notifications are not affected.
  • Time: March 7, 2024, 2:51 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Feb. 23, 2024, 5:45 p.m.
    Status: Resolved
    Update: Between 16:15 UTC and 17:25 UTC on February 23rd, some customers in the US region may have experienced errors when running NRQL queries or when accessing reports or parts of the New Relic UI. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: Feb. 23, 2024, 5:31 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Feb. 14, 2024, 11:48 p.m.
    Status: Resolved
    Update: After investigation, our teams have determined that there has not been a service interruption and services should be operating normally. We strive to balance customer notification speed and investigation into events.
  • Time: Feb. 14, 2024, 11:41 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Feb. 14, 2024, 6:50 p.m.
    Status: Resolved
    Update: Between 16:47 UTC and 17:57 UTC on February 14, some customers in the US and EU regions may have experienced New Relic UI Delays and Irregularities   We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Feb. 14, 2024, 6:18 p.m.
    Status: Investigating
    Update: We are investigating an issue that may impact New Relic UI for customer accounts in the US and EU regions.
  • Time: Feb. 14, 2024, 6:07 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Feb. 13, 2024, 6:20 p.m.
    Status: Resolved
    Update: Between 15:30 UTC and 17:52 UTC on February 13th, some customers in the US region may have experienced delayed or false alert notifications for all data types. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: Feb. 13, 2024, 5:58 p.m.
    Status: Monitoring
    Update: We are seeing some recovery for impacted services and are monitoring for stability. Some customers in the US region may see improved alert notification performance at this time.
  • Time: Feb. 13, 2024, 5:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate alert processing latency contributing to some customers in the US region experiencing delayed or false alert notifications for all data types.
  • Time: Feb. 13, 2024, 4:51 p.m.
    Status: Investigating
    Update: We are investigating alert processing latency contributing to some US customers experiencing delayed or false alert notifications for all data types.
  • Time: Feb. 13, 2024, 4:20 p.m.
    Status: Investigating
    Update: Some customers in the US region may experience delayed alert notifications for all data types.
  • Time: Feb. 13, 2024, 4:17 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.

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