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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 7 minutes ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: Sept. 30, 2021, 3:32 p.m.
    Status: Resolved
    Update: The underlying carrier has monitored success throughout the night, and engineers are no longer seeing failures. All services have been restored.
  • Time: Sept. 29, 2021, 11:50 p.m.
    Status: Identified
    Update: Engineers continue working with the underlying carrier toward resolution at this time. Next update when more information becomes available.
  • Time: Sept. 29, 2021, 7:30 p.m.
    Status: Identified
    Update: Engineers continue working with the underlying carrier toward resolution at this time. Next update when more information becomes available.
  • Time: Sept. 29, 2021, 5:23 p.m.
    Status: Identified
    Update: A portion of Nextiva customers may be experiencing inbound call issues and failures. These issues are the result of a known widespread outage impacting telecommunications traffic by an underlying carrier servicing a large portion of North America. Our engineers continue working to resolve the issue. More information will be provided as it becomes available.

Updates:

  • Time: Sept. 29, 2021, 4:14 a.m.
    Status: Resolved
    Update: Engineers have confirmed the issue is resolved. Services have been restored.
  • Time: Sept. 29, 2021, 12:18 a.m.
    Status: Identified
    Update: Engineers continue working with the underlying carrier toward resolution. Next update will come tomorrow morning 9/29, or when a significant change in status occurs.
  • Time: Sept. 28, 2021, 5:34 p.m.
    Status: Identified
    Update: Engineers continue working with the underlying carrier toward resolution at this time. Next update when more information becomes available.
  • Time: Sept. 28, 2021, 3:03 p.m.
    Status: Identified
    Update: A portion of Nextiva customers may be experiencing inbound call failures. This issue is the result of a known widespread outage impacting telecommunications traffic by an underlying carrier servicing a large portion of North America. Our engineers are working to resolve the issue. More information will be provided as it becomes available.

Updates:

  • Time: Sept. 28, 2021, 12:21 a.m.
    Status: Resolved
    Update: Engineers have confirmed the issue is resolved. Services have been restored.
  • Time: Sept. 27, 2021, 11:54 p.m.
    Status: Investigating
    Update: Engineers are currently observing expected network behavior. Our teams will continue to monitor for network stability.
  • Time: Sept. 27, 2021, 11:08 p.m.
    Status: Investigating
    Update: Engineers continue working with the underlying carrier toward resolution at this time. Next update when more information becomes available.
  • Time: Sept. 27, 2021, 9:06 p.m.
    Status: Investigating
    Update: Engineers continue working with the underlying carrier toward resolution at this time. More information will be provided as it becomes available.
  • Time: Sept. 27, 2021, 6:38 p.m.
    Status: Investigating
    Update: Engineers continue working with the underlying carrier toward resolution at this time. More information will be provided as it becomes available
  • Time: Sept. 27, 2021, 4:59 p.m.
    Status: Investigating
    Update: Engineers continue working with the underlying carrier toward resolution at this time. Please note that emergency calling is unaffected by this outage.
  • Time: Sept. 27, 2021, 4:13 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing inbound call failures. Our engineers are working to resolve the issue. More information will be provided as it becomes available.

Updates:

  • Time: Sept. 26, 2021, 5:12 p.m.
    Status: Resolved
    Update: Engineers identified and resolved the issue. Services have been restored.
  • Time: Sept. 26, 2021, 5 p.m.
    Status: Identified
    Update: Engineers have identified the issue and are working on restoring service.
  • Time: Sept. 26, 2021, 4:53 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing inbound and outbound call failures Our engineers are working to resolve the issue. More information will be provided as it becomes available.

Updates:

  • Time: Sept. 25, 2021, 11:49 p.m.
    Status: Resolved
    Update: Customer impact has been mitigated and we are continuing to monitor performance of the underlying carrier involved.
  • Time: Sept. 25, 2021, 10:54 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing intermittent failed inbound calls and message failures. Our engineers are working with the underlying carrier to resolve the issue. More information will be provided as it becomes available.
  • Time: Sept. 25, 2021, 10:50 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing intermittent failed inbound call failures. Engineers continue to investigate and monitor the issue at this time.
  • Time: Sept. 25, 2021, 10:41 p.m.
    Status: Investigating
    Update: Engineers continue to investigate and monitor the issue at this time.
  • Time: Sept. 25, 2021, 10:02 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing intermittent failed inbound call failures. Engineers continue to be engaged during the carrier issue.
  • Time: Sept. 25, 2021, 9:49 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing intermittent failed inbound, outbound call failures.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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