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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: a minute ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: Dec. 8, 2021, 2:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2021, 2:22 p.m.
    Status: Investigating
    Update: We’re currently experiencing issues with some of our support phone numbers. If you need phone-based technical support, you can call (800) 799-0600 and press 2 for support. You can also always reach the Nextiva Support team by visiting nextiva.com/support to chat live with a team member or to submit a ticket, or by sending an email to [email protected]. Thank you for your patience.

Updates:

  • Time: Nov. 30, 2021, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2021, 6:38 p.m.
    Status: Investigating
    Update: We’re currently experiencing issues with some of our support phone numbers. If you need phone-based technical support, you can call (800) 799-0600 and press 2 for support. You can also always reach the Nextiva Support team by visiting nextiva.com/support to chat live with a team member or to submit a ticket, or by sending an email to [email protected]. Thank you for your patience.

Updates:

  • Time: Oct. 7, 2021, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2021, 5:10 p.m.
    Status: Investigating
    Update: Nextiva is observing expected network behavior. We will continue to monitor and provide more information as it becomes available.
  • Time: Oct. 7, 2021, 3:52 p.m.
    Status: Investigating
    Update: Engineers remain engaged working toward resolution at this time.
  • Time: Oct. 7, 2021, 2:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue.
  • Time: Oct. 7, 2021, 1:47 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are currently experiencing audio quality issues. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Oct. 7, 2021, 6:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2021, 2:59 a.m.
    Status: Monitoring
    Update: Nextiva is observing expected network behavior. We will continue to monitor and provide more information as it becomes available.
  • Time: Oct. 7, 2021, 12:55 a.m.
    Status: Investigating
    Update: Engineers remain engaged working toward resolution at this time. Next update when more information becomes available.
  • Time: Oct. 6, 2021, 11:18 p.m.
    Status: Investigating
    Update: Engineers continue working toward resolution at this time. Next update when more information becomes available.
  • Time: Oct. 6, 2021, 10:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 6, 2021, 10:16 p.m.
    Status: Investigating
    Update: Engineers are currently investigating a network performance issue affecting some customers.

Updates:

  • Time: Oct. 4, 2021, 9:22 p.m.
    Status: Resolved
    Update: Engineers have monitored continued stability and are no longer seeing one-way audio. No further issues at this time.
  • Time: Oct. 4, 2021, 7:56 p.m.
    Status: Investigating
    Update: Engineers continue monitoring the situations with underlying ISPs. Next update when more information becomes available.
  • Time: Oct. 4, 2021, 5:35 p.m.
    Status: Investigating
    Update: A portion of Nextiva customers may be experiencing one-way audio or no audio. These issues are the result of a widespread outage and network congestion impacting multiple ISPs across North America.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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