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Is there an Nextiva outage?

Nextiva status: Systems Active

Last checked: 7 minutes ago

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Nextiva outages and incidents

Outage and incident data over the last 30 days for Nextiva.

There have been 1 outages or incidents for Nextiva in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nextiva

Outlogger tracks the status of these components for Xero:

Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active
Component Status
Nextiva Analytics Active
Nextiva App Active
Nextiva Call Center Active
Nextiva Chat Active
Nextiva Contact Center Active
Nextiva CRM Active
NextivaCX Active
Nextiva Office Active
NextivaONE Active
Nextiva Registration Active
Nextiva SIP Trunking Active
Nextiva Support Active
Nextiva Surveys Active
Nextiva vFAX Active
NextOS Platform Active

Latest Nextiva outages and incidents.

View the latest incidents for Nextiva and check for official updates:

Updates:

  • Time: May 11, 2022, 9:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2022, 8:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring to ensure no further login issues.
  • Time: May 11, 2022, 8:28 p.m.
    Status: Investigating
    Update: A subset of Nextiva customers are experiencing issues logging into the Nextiva App and the Nextiva Voice Portal. Our engineers are aware of this and are currently investigating.

Updates:

  • Time: Feb. 7, 2022, 6:40 p.m.
    Status: Resolved
    Update: The incident is resolved.
  • Time: Feb. 7, 2022, 5:15 p.m.
    Status: Monitoring
    Update: Engineers have implemented a fix to resolve the call de-registration issues that some customers were experiencing. We will continue to monitor throughout the day. We apologize for any inconvenience this may have caused. Please contact support if you continue to encounter any issues related to call de-registration.
  • Time: Feb. 7, 2022, 5:07 p.m.
    Status: Monitoring
    Update: Engineers have implemented a fix to resolve the call de-registration issues that some customers were experiencing. We will continue to monitor throughout the day. We apologize for any inconvenience this may have caused. Please contact support if you continue to encounter any issues related to call de-registration.
  • Time: Feb. 7, 2022, 4:37 p.m.
    Status: Identified
    Update: “Engineers continue working to resolve the call de-registration issues that a portion of customers are experiencing. We will continue to provide updates as work continues.”
  • Time: Feb. 7, 2022, 4:05 p.m.
    Status: Identified
    Update: A subset of Nextiva Office customers are experiencing phone de-registration issues. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Feb. 2, 2022, 5:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2022, 3:42 a.m.
    Status: Identified
    Update: We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. Please note that calls are continuing to record and be stored while the portal is unavailable. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Feb. 1, 2022, 9:48 p.m.
    Status: Identified
    Update: We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. We will provide another update in 8 hours, or as soon as more information becomes available.
  • Time: Feb. 1, 2022, 4:38 p.m.
    Status: Identified
    Update: We appreciate your patience while our engineers continue working to restore availability for customers experiencing issues accessing the call recording portal. Please note that calls are continuing to record and be stored while the portal is unavailable. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Feb. 1, 2022, 3:09 a.m.
    Status: Identified
    Update: Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by February 1st, 9:00 am MST, or as soon as more information becomes available.
  • Time: Jan. 31, 2022, 8:04 p.m.
    Status: Identified
    Update: Engineers remain engaged and work to resolve the issues users are experiencing accessing the call recording portal. We will provide another update in 8 hours, or as soon as more information becomes available.
  • Time: Jan. 31, 2022, 4:21 p.m.
    Status: Identified
    Update: Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 31, 2022, 5:16 a.m.
    Status: Identified
    Update: Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by January 31st, 9:00 am MST, or as soon as more information becomes available.
  • Time: Jan. 31, 2022, 12:34 a.m.
    Status: Identified
    Update: We continue working to restore the Call Recording Portal access for our affected customers. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 30, 2022, 7:38 p.m.
    Status: Identified
    Update: We continue working to restore the Call Recording Portal access for our affected customers. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 30, 2022, 4:25 p.m.
    Status: Identified
    Update: Our teams continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 30, 2022, 5:55 a.m.
    Status: Identified
    Update: Efforts to resolve the issues users are experiencing accessing the call recording portal continue. We will provide further updates by January 30th, 9:00 am MST, or as soon as more information becomes available.
  • Time: Jan. 30, 2022, 1:49 a.m.
    Status: Identified
    Update: Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 29, 2022, 9:22 p.m.
    Status: Identified
    Update: Engineers continue working to resolve this issue. We will provide another update in 4 hours, or as soon as more information becomes available.
  • Time: Jan. 29, 2022, 6:23 p.m.
    Status: Identified
    Update: Engineers continue working to resolve the issues users are experiencing accessing the call recording portal.
  • Time: Jan. 29, 2022, 10:41 a.m.
    Status: Identified
    Update: A subset of Nextiva customers are currently experiencing issues with the call recording portal. Recordings will not be lost and new calls continue to be recorded. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Updates:

  • Time: Dec. 22, 2021, 4:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2021, 4:24 p.m.
    Status: Investigating
    Update: This incident has been resolved.
  • Time: Dec. 22, 2021, 4:04 p.m.
    Status: Investigating
    Update: A portion of customers are experiencing issues logging into the Nextiva App and/or creating new users in the voice portal. Our engineers are engaged and working to resolve the issue as quickly as possible.

Updates:

  • Time: Dec. 15, 2021, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 3:49 p.m.
    Status: Investigating
    Update: A portion of customers are experiencing issues logging in. Our engineers are engaged and working to resolve it as soon as possible.

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Frequently Asked Questions - Nextiva

Is there a Nextiva outage?
The current status of Nextiva is: Systems Active
Where can I find the official status page of Nextiva?
The official status page for Nextiva is here
How can I get notified if Nextiva is down or experiencing an outage?
To get notified of any status changes to Nextiva, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nextiva every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nextiva do?
Nextiva offers a collaboration tool that streamlines business communications, allowing for increased productivity with fewer apps. Try it for free.

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