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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: 8 minutes ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: March 21, 2022, 2:14 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: March 21, 2022, 1:50 p.m.
    Status: Monitoring
    Update: We addressed the problem and are monitoring the situation.
  • Time: March 21, 2022, 1:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 21, 2022, 1:09 p.m.
    Status: Investigating
    Update: Northpass is currently experiencing performance issues. You may notice the application working slower than usual.

Updates:

  • Time: March 7, 2022, 8:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2022, 8:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 7, 2022, 6:15 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 7, 2022, 5:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Course Publishing that incorrectly shows the status of a published course. This only affects the administrator's experience. Learners will see the most recent published content.

Updates:

  • Time: Feb. 18, 2022, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 18, 2022, 4:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now monitoring the results.
  • Time: Feb. 18, 2022, 3:34 p.m.
    Status: Identified
    Update: We are aware of an issue that is impacting document-based activities and preview functionality. We know what the issue is and will have a solution in place shortly.

Updates:

  • Time: Dec. 22, 2021, 4:37 p.m.
    Status: Resolved
    Update: We have not seen errors for quite some time. This is resolved.
  • Time: Dec. 22, 2021, 3:49 p.m.
    Status: Monitoring
    Update: We observed an increased error rate for about 20 minutes. The errors occurred due to failures connecting to our CDN, Amazon CloudFront. You may have noticed issues with SCORM based activities. The error rate is now within an acceptable threshold and we are actively monitoring the situation.

Updates:

  • Time: Dec. 13, 2021, 1:47 p.m.
    Status: Resolved
    Update: Academy sites experienced errors that resulted in a "Whoops, sorry about that." error message. The issue was due to a feature flag being prematurely turned on for all academies. The issue is resolved.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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