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Is there an Obsidian Security outage?

Obsidian Security status: Systems Active

Last checked: 7 minutes ago

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Obsidian Security outages and incidents

Outage and incident data over the last 30 days for Obsidian Security.

There have been 3 outages or incidents for Obsidian Security in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Obsidian Security

Outlogger tracks the status of these components for Xero:

Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active
Component Status
Extend Active
Integration Management Active
Notification Active
Posture Management Active
Security Advisory Active
Threat Management Active
Active
Action Policies Active
Admin Authentication & SSO Active
Admin Portal and UI Active
API Active
Connections (SaaS Applications) Active
Reporting Active
Workflow Integrations Active

Latest Obsidian Security outages and incidents.

View the latest incidents for Obsidian Security and check for official updates:

Updates:

  • Time: Oct. 31, 2024, 2:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. All activity event processing and alerting queues have returned to normalized levels. If you encounter any further issues, please reach out to our support team.
  • Time: Oct. 30, 2024, 5:03 p.m.
    Status: Monitoring
    Update: Mitigation actions have been taken to address the underlying issue resulting in delayed alerting and activity module population. Backlogged activity data are being processed successfully, and Obsidian's operations team will continue to actively monitor processing queues. Further updates will be posted to this incident notification once queue depths have returned to normal levels.
  • Time: Oct. 30, 2024, 3:59 p.m.
    Status: Investigating
    Update: We have identified an issue that may result in delayed event population within the activity module and a delay in alerts being triggered. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

Updates:

  • Time: Oct. 30, 2024, 2:45 p.m.
    Status: Resolved
    Update: The system continues to be stable and perform as expected. This incident is now being marked as resolved. Please contact Obsidian support in case you have any questions.
  • Time: Oct. 30, 2024, 12:28 p.m.
    Status: Monitoring
    Update: We have identified the cause of the underlying issue and implemented a fix. Services have been recovered and are now performing as expected. Some alerts generated will still have a delay prior to this point. Please contact Obsidian support in case you see any anomalies in your environment.
  • Time: Oct. 30, 2024, 11:38 a.m.
    Status: Investigating
    Update: Our monitoring has identified a potential issue with one of the underlying components responsible for alert generation. Although we have not identified a direct impact at this time, there is a possibility that alerts generated might be delayed as time progresses. We will post additional updates as we continue our investigation.

Updates:

  • Time: Oct. 29, 2024, 1:57 p.m.
    Status: Resolved
    Update: This is a System Notice. All Obsidian systems remain operational at this point in time and there is no impact. Obsidian periodically reviews and updates its data sub-processor list to ensure that we work with trusted partners who share our commitment to data security and privacy. These sub-processors play a crucial role in providing our services to you, and we take their selection very seriously. We are pleased to inform you that we have made some updates to our data sub-processor list, which will come into effect on November 15, 2024. These updates have been carefully considered to enhance the security and efficiency of our services. A list of the sub-processors we will be adding is provided below: Google - Google Cloud Platform and Looker provide compute, storage, networking, and analytic services for various product infrastructure services and business intelligence purposes. Please contact [email protected] on or before November 15th, 2024 for raising any objections to this change. Please note that if we do not receive any objections within the specified period, we will consider your consent to the updated data sub-processor list as implied. If you have any questions or require additional information about the changes to our data sub-processor list, please do not hesitate to contact us on the same email address above. Thank you for your continued trust and partnership with Obsidian Security. We remain dedicated to safeguarding your data and providing you with the highest level of service.

Updates:

  • Time: Oct. 24, 2024, 10:05 p.m.
    Status: Resolved
    Update: The issue causing increased load times for the Activity Module in the US region has been resolved. We appreciate your patience while our teams worked to address the issue. If you experience any further problems, please don't hesitate to contact our support team for assistance. Thank you for your understanding and continued support
  • Time: Oct. 24, 2024, 9:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2024, 8:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 24, 2024, 8:38 p.m.
    Status: Investigating
    Update: We have identified an issue that may cause longer load times for the activity module in the US region. Our teams are actively working to resolve the issue, and we'll provide updates on this incident as they become available.

Updates:

  • Time: Oct. 9, 2024, 3:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. All activity event processing and alerting queues have returned to normalized levels. If you encounter any further issues, please reach out to our support team.
  • Time: Oct. 8, 2024, 7:19 p.m.
    Status: Monitoring
    Update: A fix to address delays with event population and alerting has been deployed, and backlogged events are being processed successfully at this time. Obsidian's operations team will continue to actively monitor processing queues, and further updates will be posted to this incident notification once queues have been fully processed.
  • Time: Oct. 8, 2024, 3:22 p.m.
    Status: Identified
    Update: We have identified the offending component and are continuing to work towards development of a fix to address the underlying issue. Further updates will be posted on this incident notification as we progress towards full resolution.
  • Time: Oct. 8, 2024, 12:49 p.m.
    Status: Identified
    Update: We have identified an issue that may result in delayed event population within the activity module and a delay in alerts being triggered. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

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Frequently Asked Questions - Obsidian Security

Is there a Obsidian Security outage?
The current status of Obsidian Security is: Systems Active
Where can I find the official status page of Obsidian Security?
The official status page for Obsidian Security is here
How can I get notified if Obsidian Security is down or experiencing an outage?
To get notified of any status changes to Obsidian Security, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Obsidian Security every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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