Last checked: 1 week, 4 days ago
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Outage and incident data over the last 30 days for Odeza.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Chat Services | Active |
Chatbot Service | Active |
Live Chat Service | Active |
Core Services | Active |
HL7 Transmission and Processing | Active |
Reporting Services | Active |
User Authentication | Active |
Message Services | Active |
EHR Direct-SMS Service | Active |
Inbound Message Service | Active |
Outbound Message Service | Active |
View the latest incidents for Odeza and check for official updates:
Description: We experienced a service disruption to Odeza's Virtual Waiting and Front Desk Texting applications. Our engineering team identified the root cause as an increase in latency from a sudden influx of user requests. The issue was resolved and application capacity was increased.
Status: Resolved
Impact: None | Started At: Sept. 9, 2021, 2:30 p.m.
Description: We experienced a service disruption to Odeza's Virtual Waiting and Front Desk Texting applications. Our engineering team identified the root cause as an increase in latency from a sudden influx of user requests. The issue was resolved and application capacity was increased.
Status: Resolved
Impact: None | Started At: Sept. 9, 2021, 2:30 p.m.
Description: Our upstream messaging provider, Twilio, experienced an issue which affected our ability to send and receive messages. We marked the issue as resolved after confirming with Twilio that they had fixed the underlying cause.
Status: Resolved
Impact: None | Started At: Sept. 3, 2021, 4:45 p.m.
Description: Our upstream messaging provider, Twilio, experienced an issue which affected our ability to send and receive messages. We marked the issue as resolved after confirming with Twilio that they had fixed the underlying cause.
Status: Resolved
Impact: None | Started At: Sept. 3, 2021, 4:45 p.m.
Description: We experienced a service disruption to our HL7 processing engine. This resulted in delays to the processing of outbound text, voice and email messages. Our engineering team identified the root cause as a connectivity issue. The issue was resolved and service was restored.
Status: Resolved
Impact: None | Started At: July 26, 2021, 7:30 p.m.
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