Last checked: 1 week, 4 days ago
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Outage and incident data over the last 30 days for Odeza.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Chat Services | Active |
Chatbot Service | Active |
Live Chat Service | Active |
Core Services | Active |
HL7 Transmission and Processing | Active |
Reporting Services | Active |
User Authentication | Active |
Message Services | Active |
EHR Direct-SMS Service | Active |
Inbound Message Service | Active |
Outbound Message Service | Active |
View the latest incidents for Odeza and check for official updates:
Description: We experienced a service disruption to our HL7 processing engine. This resulted in delays to the processing of outbound text, voice and email messages. Our engineering team identified the root cause as a connectivity issue. The issue was resolved and service was restored.
Status: Resolved
Impact: None | Started At: July 26, 2021, 7:30 p.m.
Description: We experienced a brief service disruption that delayed outbound messages to patients. Our engineering team identified the root cause as a database failure. The issue was resolved and service was restored.
Status: Resolved
Impact: None | Started At: July 19, 2021, 2:30 p.m.
Description: We experienced a brief service disruption that delayed outbound messages to patients. Our engineering team identified the root cause as a database failure. The issue was resolved and service was restored.
Status: Resolved
Impact: None | Started At: July 19, 2021, 2:30 p.m.
Description: A spike in virtual waiting API requests \(e.g. attempts to load virtual waiting lists\) along with degradation of the underlying AWS services due to resource constraints caused queries that return the virtual waiting lists to take longer than expected. This led to a queue of virtual waiting list requests causing further degradation to performance.
Status: Postmortem
Impact: Minor | Started At: May 12, 2021, 5 a.m.
Description: A spike in virtual waiting API requests \(e.g. attempts to load virtual waiting lists\) along with degradation of the underlying AWS services due to resource constraints caused queries that return the virtual waiting lists to take longer than expected. This led to a queue of virtual waiting list requests causing further degradation to performance.
Status: Postmortem
Impact: Minor | Started At: May 12, 2021, 5 a.m.
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