Is there an Wyng outage?

Wyng status: Systems Active

Last checked: 2 minutes ago

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Wyng outages and incidents

Outage and incident data over the last 30 days for Wyng.

There have been 1 outages or incidents for Wyng in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Wyng

Outlogger tracks the status of these components for Xero:

Corporate Website Active
Experiences Active
Content API Active
Profiles API Active
MailChimp Integration Active
Oracle Responsys Integration Active
Salesforce Marketing Cloud Integration Active
Webhook Integration Active
Content Management Active
Experience Management Active
Login Active
Metrics Active
Profiles Management Active
Support Center Active
Instagram Content Stream Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-2 Active
AWS elasticache-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS elb-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS s3-us-standard Active
GitHub Active
Keen IO Compute API Active
Keen IO Datasets Active
Keen IO S3 Streaming Active
Keen IO Stream API Active
ObjectRocket Active
Component Status
Corporate Website Active
Experiences Active
Active
Content API Active
Profiles API Active
Active
MailChimp Integration Active
Oracle Responsys Integration Active
Salesforce Marketing Cloud Integration Active
Webhook Integration Active
Active
Content Management Active
Experience Management Active
Login Active
Metrics Active
Profiles Management Active
Support Center Active
Active
Instagram Content Stream Active
Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-2 Active
AWS elasticache-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS elb-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS s3-us-standard Active
GitHub Active
Keen IO Compute API Active
Keen IO Datasets Active
Keen IO S3 Streaming Active
Keen IO Stream API Active
ObjectRocket Active

Latest Wyng outages and incidents.

View the latest incidents for Wyng and check for official updates:

Updates:

  • Time: Sept. 23, 2016, 5:08 p.m.
    Status: Resolved
    Update: This was resolved day of, but this particular incident was missed.
  • Time: Aug. 30, 2016, 2:17 p.m.
    Status: Identified
    Update: We identified an issue with Twitter Ingestion. It was caused by one of our component being down, which should be fixed now. No data loss is expected for Twitter Ingestion. We also start seeing some Instagram content but still monitoring it, and also we reached our to our data provider for more information.
  • Time: Aug. 30, 2016, 2:07 p.m.
    Status: Investigating
    Update: A few minutes ago Instagram ingestion stopped working as well. We're looking into both issues.
  • Time: Aug. 30, 2016, 1:59 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Twitter and Vine. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: Sept. 23, 2016, 5:08 p.m.
    Status: Resolved
    Update: This was resolved day of, but this particular incident was missed.
  • Time: Aug. 30, 2016, 2:17 p.m.
    Status: Identified
    Update: We identified an issue with Twitter Ingestion. It was caused by one of our component being down, which should be fixed now. No data loss is expected for Twitter Ingestion. We also start seeing some Instagram content but still monitoring it, and also we reached our to our data provider for more information.
  • Time: Aug. 30, 2016, 2:07 p.m.
    Status: Investigating
    Update: A few minutes ago Instagram ingestion stopped working as well. We're looking into both issues.
  • Time: Aug. 30, 2016, 1:59 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Twitter and Vine. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: Aug. 30, 2016, 1:16 p.m.
    Status: Resolved
    Update: Instagram and Tumblr ingestion had been stable since 10:05 PM.
  • Time: Aug. 30, 2016, 2:21 a.m.
    Status: Monitoring
    Update: Our data provider confirmed that there was an issue on their side, but it should be resolved now. Instagram content is being ingested into our system again. We continue to monitor ingestion. Also we reached out to our upstream provider to make sure we don't have any data loss.
  • Time: Aug. 30, 2016, 2:05 a.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Instagram or Tumbler. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: Aug. 30, 2016, 1:16 p.m.
    Status: Resolved
    Update: Instagram and Tumblr ingestion had been stable since 10:05 PM.
  • Time: Aug. 30, 2016, 2:21 a.m.
    Status: Monitoring
    Update: Our data provider confirmed that there was an issue on their side, but it should be resolved now. Instagram content is being ingested into our system again. We continue to monitor ingestion. Also we reached out to our upstream provider to make sure we don't have any data loss.
  • Time: Aug. 30, 2016, 2:05 a.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Instagram or Tumbler. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: Aug. 19, 2016, 8:47 p.m.
    Status: Resolved
    Update: Our upstream data partner confirmed that issue happened because Instagram API was down for ~30 minutes. Now it's working again and we're receiving usual amount of data from Instagram. We don't see any data loss.
  • Time: Aug. 19, 2016, 8:47 p.m.
    Status: Resolved
    Update: Our upstream data partner confirmed that issue happened because Instagram API was down for ~30 minutes. Now it's working again and we're receiving usual amount of data from Instagram. We don't see any data loss.
  • Time: Aug. 19, 2016, 7:43 p.m.
    Status: Monitoring
    Update: Instagram ingestion has resumed. We're still waiting for response from our upstream provider to make sure we didn't loose any data.
  • Time: Aug. 19, 2016, 6:59 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Instagram or Tumbler. No data has been lost, and staff are investigating to restore connectivity - further updates to come.
  • Time: Aug. 19, 2016, 6:59 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Instagram or Tumbler. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

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Frequently Asked Questions - Wyng

Is there a Wyng outage?
The current status of Wyng is: Systems Active
Where can I find the official status page of Wyng?
The official status page for Wyng is here
How can I get notified if Wyng is down or experiencing an outage?
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